Customer service

Customer service can make or break your business. This bundle is all about empowering your team to give customers the best experience possible so they keep coming back for more. After all, your customers are your best advocates.

Customer Service microlearning
Krispy kreme microlearning
Nandos Microlearning
GVC microlearning
Superdrug logo
Morrisons microlearning
The gym group microlearning

Customer service microlearning resources

Our customer service training focuses on the practical skills your people need to build trust, satisfaction and loyalty with your customers.
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Here are some titles you can expect to see in your customer service bundle.

Customer service essentials

Brand awareness

Dealing with emotions

Dealing with complaints

Communication

What's included with the Content Club?

For just one price, you'll get all of the perks of being part of the greatest club on earth, the Content Club!

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500+ resources

Hundreds of resources that are easy to use and foster a sustainable learning approach that tackles topics others won't.

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Unlimited users

It doesn’t matter how many employees you have, its one price for your entire organisation to use.

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Customer Success Manager

A Customer Success Manager on hand to ensure you can get the most out of our stellar content.

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Content strategy workshops

Collaboration is crucial. We deliver strategy workshops designed to maximise our content’s effectiveness in your organisation.

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THRIVE TRIBE

Get unlimited access to the greatest user community in the world and level up your L&D game.

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Monthly planning webinars

We host campaign planning sessions every month. This allows you to get ahead of your campaigns and plan your next steps.

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New content hub

Say goodbye to trawling through irrelevant modules. Our content portal makes it easy to find the content you want.

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Multiple languages

As part of the Content Club, you'll get access to all UK and US content. Other languages are available at £5,000 per language.

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Question banks

Test your users with our ready to go and thoughtful question banks.

Storytellers behind the scenes

Change has been long overdue in the industry. Getting to start from scratch at THRIVE meant we got to create something really special. We threw out the rulebook and this is what we got: resources that are diverse, engaging and keep up with changing times. We've priced it so it’s accessible too because we believe the best products don’t need to be the most expensive. We aren't about gimmicks. Or tick boxes. We're about real behaviour change. We put the learner at the heart of our elearning from day one. By stripping learning back to its core principles, we can focus on practical advice that people can take away and apply there and then. Rather than spoon-feeding knowledge, we're encouraging behaviour and culture change, that's what sticks.
Meet the team

Demo today500+ topics with no user limits

No matter how big your business, you pay for the topics not how many people are using them. You'll get the source files for each topic and access to every new release. View the full catalogue list and preview a few of the Content Club's resources for yourself.

Preview modules

Don't just take our word for it

Andrew Fletcher Digital Learning Lead at The Gym Group

"The content is visually pleasing, user-friendly, interactively engaging and current. The team are always available for support and keep up to date with current affairs that have relevance to education within the workplace... Best of all the price is unbeatable!"

5 stars

Meet modern expectations with the Content Club's resources

Leadership

Show your people how to lead the way with vision, purpose and passion to drive success in your business.

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Mental health

Encourage your people to take care of their mental health to create happier, healthier and more productive teams.

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Equality and diversity

Where other equality training stops at Equality law, we show your people how to create a more inclusive and equal workplace where diversity is celebrated.

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Try it out for yourself

Get started and see how your employees can thrive.

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