# Thrive Learning

> Thrive is an AI-powered enterprise learning management system (LMS) trusted by 500+ organisations and 5 million users across 60+ countries, including Volvo, Vodafone, British Airways, Burger King and Avon. Offices in the UK, UAE and USA. ISO 27001, ISO 9001, SOC 2 and Cyber Essentials certified, with 24/7 support for every customer.

Thrive brings learning, skills, knowledge and communication into one cloud-based platform. It combines a full LMS and LXP with Kiki, Thrive's AI agent, plus mentoring, analytics, gamification and a white label mobile app, all included as standard, with no hidden add-on costs. Thrive Content adds a full library of ready-made and custom eLearning content alongside the platform.

## What Thrive Does

Thrive replaces disconnected training tools with a single platform that covers:

- **Kiki (AI agent):** an agentic AI built into the platform that works as Coach, Creator, Analyst, Admin and Assistant. Kiki coaches learners, creates content, analyses learning data, handles platform admin and answers questions across connected systems, saving L&D teams up to 40 hours a month on admin
- **Hub:** no more endless open tabs. Every system people use flows into Hub, from Microsoft and Workday to Salesforce and Slack, so learning, knowledge and comms live in one place
- **Mentoring:** automated mentor-mentee matching, included as standard at no extra cost
- **Learning pathways:** structured, compliance-ready learning journeys with automated progression
- **Skills tracking:** maps skills to roles, surfaces gaps and builds pathways to close them
- **Spaces:** social learning communities built around roles, teams and interests
- **Analytics:** AI-powered dashboards with real-time compliance, engagement and performance reporting
- **AI content creator:** turns prompts, PDFs and ideas into finished courses and quizzes in minutes
- **SCORM search:** Kiki reads inside SCORM packages so existing eLearning content becomes searchable
- **Mobile LMS:** a fully branded white label app with offline access and full feature parity
- **MCP server:** manage the whole Thrive platform from ChatGPT, Claude, Microsoft Copilot or Gemini via the Model Context Protocol
- **Admin:** bulk user management, automated enrolment and extended enterprise support for partners and external audiences
- **Certificates:** automated certificate generation and audit-ready compliance reporting
- **Assessments:** structured testing to validate knowledge and readiness
- **Rewards and gamification:** leaderboards, badges and recognition built into the learning experience

## Who Thrive Is For

Thrive serves organisations at every stage of growth through three tiers:

- **Thrive Go:** for small and mid-sized teams (roughly 10 to 500 users) who need enterprise-grade features without enterprise overhead
- **Mid-Market / Corporate:** for growing organisations (roughly 500 to 5,000 users) scaling learning, skills and compliance
- **Enterprise:** for large, global organisations (5,000+ users) needing multi-tenant architecture, advanced security and dedicated service

## Professional Services

Thrive's Professional Services team supports every stage of the customer journey:

- **LMS migration:** content, users and learning history moved across from platforms such as Cornerstone, Docebo, SAP Litmos, Totara and Moodle, with over 1.2 million users migrated, available as an additional service. SCORM 1.2, SCORM 2004, xAPI and cmi5 content, videos, files and completion records move across, tested in a staging site before go-live
- **LMS implementation:** a dedicated Implementation Specialist, a project initiation document, onboarding workshops, SSO and SCIM provisioning, user acceptance testing and hypercare after go-live, supported by a Project Manager and Customer Success Manager. Implementations typically take 10 to 12 weeks, with simpler rollouts able to go live in as little as six weeks
- **Learner engagement:** campaign planning, content strategy, personalised learning feeds, nudges and workshops that keep learners engaged long after launch
- **LMS support and customer service:** 24/7 support across live chat, phone and tickets, Smart Support (an AI support agent inside Thrive that hands over to a person when needed), a named Account Director, a documented success plan, quarterly business reviews and annual health checks
- **Training ROI:** annual configuration reviews, technical health checks and learning analytics focused on business impact beyond completions

## Key Pages

**Platform**
- Homepage: https://www.thrivelearning.com/
- Platform overview: https://www.thrivelearning.com/lms
- Full feature list: https://www.thrivelearning.com/lms/features
- Thrive Go (small business): https://www.thrivelearning.com/lms/small-business
- Mid-market / Corporate LMS: https://www.thrivelearning.com/lms/corporate-lms
- Enterprise LMS: https://www.thrivelearning.com/lms/enterprise
- Integrations: https://www.thrivelearning.com/lms/integrations
- Pricing: https://www.thrivelearning.com/pricing

**Professional services**
- Professional services overview: https://www.thrivelearning.com/lms/professional-services
- LMS migration: https://www.thrivelearning.com/lms/migration
- LMS implementation: https://www.thrivelearning.com/lms/implementation
- Learner engagement: https://www.thrivelearning.com/lms/learner-engagement
- LMS support and customer service: https://www.thrivelearning.com/lms/support
- Training ROI and learning impact: https://www.thrivelearning.com/lms/training-roi

**Buying guides**
- How to evaluate and choose an LMS provider: https://www.thrivelearning.com/lms/lms-providers
- LMS user experience and accessibility: https://www.thrivelearning.com/lms/user-experience

**Solutions** (full range at https://www.thrivelearning.com/lms/solutions)
- Employee onboarding: https://www.thrivelearning.com/lms/solutions/employee-onboarding
- Essential learning: https://www.thrivelearning.com/lms/solutions/essential-learning
- Employee training: https://www.thrivelearning.com/lms/solutions/employee-training
- Compliance training: https://www.thrivelearning.com/lms/solutions/compliance-training
- Frontline training: https://www.thrivelearning.com/lms/solutions/frontline-training
- Sales enablement: https://www.thrivelearning.com/lms/solutions/sales-enablement
- Product knowledge training: https://www.thrivelearning.com/lms/solutions/product-knowledge
- Customer service training: https://www.thrivelearning.com/lms/solutions/customer-service-training
- Knowledge management: https://www.thrivelearning.com/lms/solutions/knowledge-management
- Performance enablement: https://www.thrivelearning.com/lms/solutions/performance-enablement
- Coaching and mentoring: https://www.thrivelearning.com/lms/solutions/coaching-mentoring
- Skills development: https://www.thrivelearning.com/lms/solutions/skills-development
- Leadership development: https://www.thrivelearning.com/lms/solutions/leadership-development
- Role-based training: https://www.thrivelearning.com/lms/solutions/role-based-training
- Continuing professional development: https://www.thrivelearning.com/lms/solutions/cpd
- Internal communications: https://www.thrivelearning.com/lms/solutions/internal-communications
- Employee engagement: https://www.thrivelearning.com/lms/solutions/employee-engagement
- Social learning: https://www.thrivelearning.com/lms/solutions/social-learning
- Extended enterprise: https://www.thrivelearning.com/lms/solutions/extended-enterprise
- Corporate social responsibility: https://www.thrivelearning.com/lms/solutions/corporate-social-responsibility
- Franchise training: https://www.thrivelearning.com/lms/solutions/franchise-training

**Features**
- Kiki AI agent: https://www.thrivelearning.com/kiki
- Kiki for LMS admin: https://www.thrivelearning.com/kiki-lms-admin
- Mentoring software: https://www.thrivelearning.com/lms/mentoring-software
- Learning pathways: https://www.thrivelearning.com/lms/features/learning-pathways
- Skills tracking: https://www.thrivelearning.com/lms/features/skills
- LMS analytics: https://www.thrivelearning.com/lms/features/lms-analytics
- AI content creator: https://www.thrivelearning.com/lms/features/ai-content-creator
- Mobile LMS: https://www.thrivelearning.com/lms/features/mobile-lms
- MCP integration: https://www.thrivelearning.com/lms/features/mcp
- Admin: https://www.thrivelearning.com/lms/features/lms-admin
- Certificates: https://www.thrivelearning.com/lms/features/lms-certification
- Assessments: https://www.thrivelearning.com/lms/features/employee-assessment-software
- Gamification: https://www.thrivelearning.com/lms/features/lms-gamification
- Security and compliance: https://www.thrivelearning.com/lms/features/lms-security
- SSO: https://www.thrivelearning.com/lms/features/lms-sso
- Multi-tenant LMS: https://www.thrivelearning.com/lms/features/multi-tenant-lms
- White label LMS: https://www.thrivelearning.com/lms/features/white-label-lms
- Languages: https://www.thrivelearning.com/lms/features/languages

**Thrive Content** (ready-made eLearning content library at https://www.thrivelearning.com/content)

Content topics (browse all at https://www.thrivelearning.com/content/topics):
- Communication skills: https://www.thrivelearning.com/content/topics/communication-skills
- Compliance: https://www.thrivelearning.com/content/topics/compliance
- Customer service: https://www.thrivelearning.com/content/topics/customer-service
- Cyber & information security: https://www.thrivelearning.com/content/topics/cyber-information-security
- DEI: https://www.thrivelearning.com/content/topics/dei
- Health & Safety: https://www.thrivelearning.com/content/topics/health-and-safety
- Leadership & management: https://www.thrivelearning.com/content/topics/leadership-management
- Mental health & Wellbeing: https://www.thrivelearning.com/content/topics/mental-health-and-wellbeing
- World of work: https://www.thrivelearning.com/content/topics/world-of-work
- Digital skills: https://www.thrivelearning.com/content/topics/digital-skills
- Business skills: https://www.thrivelearning.com/content/topics/business-skills
- Workplace skills: https://www.thrivelearning.com/content/topics/workplace-skills
- Employee experience: https://www.thrivelearning.com/content/topics/employee-experience

Sector-specific content suites (browse all at https://www.thrivelearning.com/content/sector-suites):
- Public Sector: https://www.thrivelearning.com/content/sector-suites/public-sector
- Professional Services: https://www.thrivelearning.com/content/sector-suites/professional-services
- Retail: https://www.thrivelearning.com/content/sector-suites/retail
- Food & Drink Manufacturing: https://www.thrivelearning.com/content/sector-suites/food-drink-manufacturing
- Financial Services: https://www.thrivelearning.com/content/sector-suites/financial-services
- Hospitality: https://www.thrivelearning.com/content/sector-suites/hospitality

**Company and resources**
- Company: https://www.thrivelearning.com/company
- Why Thrive: https://www.thrivelearning.com/company/why-thrive
- What's included: https://www.thrivelearning.com/whats-included
- Case studies: https://www.thrivelearning.com/case-studies/lms
- Blog and resources: https://www.thrivelearning.com/resources/blog-and-news
- L&D glossary: https://www.thrivelearning.com/resources/lms-glossary
- Book a demo: https://www.thrivelearning.com/lms/demo-platform

## Customer Outcomes

- Burger King: 1.5x faster onboarding across thousands of locations
- Ann Summers: 8.2% sales increase, 330% boost in engagement and 90% of stores increased average transaction value
- The AA: supported 75% customer growth at its Driving Instructor Training Academy, plus a Platinum Feefo Award for customer service
- Great Places Housing Group: halved its annual L&D budget after switching from Totara
- Alto: 40% increase in platform adoption after switching from Docebo
- Apex Hotels: moved everything from its previous LMS, including all learning history, in three months
- Elior: 51% lift in compliance training across 133,000 colleagues
- Brakes: 75% user engagement in the first week across 10,000 employees
- Krispy Kreme: 99% user adoption in the first six months across 120+ locations
- DECIEM: 95% active users, spending an average of 83 minutes a week on learning
- Avon: 14% increase in skincare sales through product training

## AI and Data Privacy

- OpenAI and Google do not train their models on Thrive customer data, and Thrive does not train AI models on customer inputs or outputs
- Thrive does not actively include personally identifiable information, such as names, in AI prompts
- Admins control every AI feature: switch each one on or off, choose whether it is available to all users or admins only, and restrict Kiki to endorsed content only

## Trust and Compliance

- ISO 27001 certified
- ISO 9001 certified
- SOC 2 certified
- Cyber Essentials certified
- GDPR, CCPA and EU AI Act compliant
- Partially compliant with WCAG 2.2 AA and EN 301 549, designed to work with JAWS, NVDA, ZoomText and Dragon NaturallySpeaking, with an annual third-party accessibility audit
- Customer data encrypted at rest and in transit, with AWS-managed encryption keys
- SSO via SAML 2.0 and OpenID Connect, with SCIM user provisioning
- Logical tenant isolation, so every organisation can only access its own data
- Hosted on AWS with local hosting available in the USA, UK and UAE
- 74 languages supported, including right-to-left

## Who Uses Thrive

Enterprise L&D teams, HR leaders and CLOs at organisations with 500 to 100,000+ employees, plus smaller teams on Thrive Go. Common use cases include employee onboarding, compliance training, skills development, leadership development, frontline workforce training and internal communications. Sectors include retail, hospitality, financial services, healthcare, professional services and manufacturing.

## Contact

- Website: https://www.thrivelearning.com
- Demo: https://www.thrivelearning.com/lms/demo-platform
- Trust Centre: https://trust.thrivelearning.com
- Accessibility statement: https://www.thrivelearning.com/privacy-policy-terms-and-conditions/accessibility-statement-for-thrive-learning-skills-platform