Retail sector content

Created with the help of Ted Baker and Ann Summers, Thrive’s retail content addresses core retail challenges.

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Supporting teams like yours

Content that helps retail teams increase sales, improve health and safety, and handle difficult customer conversations

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Customer experience and sales performance

Equip teams to handle real retail moments with leading retail elearning content on welcoming customers, resolving complaints, managing difficult interactions, and confidently driving sales. Learners build trust, improve conversations, and turn everyday store encounters into positive, loyalty-building experiences.

Retail compliance, safety and store operations

Prepare staff for the realities of shop-floor risk. From age-restricted sales to fraud awareness, GDPR at the till, manual handling and spill response, the suite builds confident, compliant teams who keep stores safe and running smoothly.

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Team development, onboarding and workplace skills

Support great teamwork and fast, effective onboarding. Learners develop communication, feedback and collaboration skills while understanding how to assist vulnerable customers and work inclusively — ensuring stronger teams and smoother day-to-day operations.

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Loved by teams like yours

Charlotte Richfield-Betteridge

Design Manager

"Working with the Thrive team is just such a delightful experience. They're highly collaborative, open to feedback, and happy to make any small adjustments that we may need ... The quality of the content is fantastic."

Dean Capehorn

Learning Technologies Manager

"Gen-Z is a big part of our workforce, and if we’re not adapting, we’re pushing learning for learning’s sake. Thrive gives us the broadness of content we need and makes sure it’s always relevant and memorable to each individual learner."

Tom Green

Learning & Development Manager

"If you’re looking for a big chunk of content that’s short, snappy and engaging, with a great support team behind it, Thrive Content is your answer."

Why Thrive

Built with the best

Why Thrive content?

This isn’t generic, off-the-shelf content. Our sector suites are built using frontline team feedback to deliver real, measurable impact.

Formats that fit all types of learners

Whether they’re visual, hands-on, or listening in on a break, we’ve got formats that land. From swipeable SCORM to snack-sized podcasts and TickTocks.

Co-created with customers

Some of our sharpest modules were developed in partnership with the brands using them today. That means faster adoption, better relevance, and less eye-rolling.