The team behind your LMS success
From implementation to success, Thrive's Professional Services team is with you at every stage. Dedicated account directors, 24/7 support, and a globally proven track record across 500+ organisations.
We've done this before
Our Professional Services team has migrated and implemented customers across nearly every vertical, in nearly every time zone.
Switching LMS vendors? See what to look for first.
From first login to full rollout
Across every role and industry
Global teams for every time zone
Thrive Professional services
Thrive provides dedicated professional services to every customer, covering LMS implementation, data migration, SSO configuration, onboarding, and ongoing platform optimisation. All plans include a dedicated Account Director, 24/7 technical support, and access to strategic workshops. Rated 4.6 out of 5 across G2 and Capterra.
What’s included in your subscription?
Our Professional Services are designed to support you across five core areas.
"The process, support and service that you get from Thrive has been second to none. It's been such an easy process. We've got a brilliant Account Director, and a lovely CSM."
Switch LMS with nothing left behind
Moving from Cornerstone, Docebo, Moodle or elsewhere? Our LMS migration team maps and moves your content, users and learning history for you, so your people pick up exactly where they left off.
Go live in as little as six weeks
A dedicated Implementation Specialist, a clear LMS implementation plan and hands-on workshops take you from kickoff to go-live, with hypercare support once you launch.
Keep learners coming back long after launch
Campaigns, content guidance, personalised feeds and workshops help you build a learner engagement strategy that lasts, month after month.
24/7 support and a team focused on your goals
Round-the-clock LMS support across live chat, phone and tickets, plus a named Account Director, a documented success plan and regular reviews.
Turn learning into business results
Thrive gives you extra hands to plan and run learning campaigns, test what works and use data to deliver the training roi that you should expect.
Extend your team with Thrive experts
In addition to the services above, we offer flexible support that extends your team when you need it. From a Platform Administration Specialist handling day-to-day tasks to a Dedicated Support Expert you can contact directly, our team provides the help you need to keep Thrive running smoothly.
Platform Admin Support
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Whether it’s for one day or a full year, a dedicated Platform Administrator helps you get more done. They handle configuration, administration and platform management so your team can stay focused. Flexible packages are available, from post-launch support to a full platform refresh.
Named Dedicated Support
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Whether it’s daily help or occasional guidance, your named Support Expert provides fast, reliable support from someone who understands your organisation and platform. With priority access across email, WhatsApp, phone and live chat, they resolve issues quickly and keep everything running smoothly.
Additional One-Time Services
When you need additional support, our One-Time Services help keep things moving. Whether you want to refresh your setup, upskill your L&D team or tackle technical projects, our experts provide flexible support exactly when you need it.
Optimisation workshop
Refresh your setup with expert insight. We’ll review what’s working, what could work harder and help you fine-tune your platform so it continues to deliver value.
System training workshop
Give your team a system refresher. We’ll walk through key features and best practice so everyone feels confident managing and getting the most from the platform.
Platform setup and configuration sessions
Whether you’re adding something new or refreshing what’s already there, we’ll help configure your platform smoothly and set everything up the right way.
Data consultancy
Get clarity on your data. We’ll help you understand reports, clean up structures and uncover insights that make day-to-day decisions easier.
SSO, IdP or LMS migration
Trusted by teams like yours
