IWG achieves 8 million+ content views with Thrive
Learners using Thrive
Challenges addressed with Thrive
Integrations used
Views since launch
One global team, countless touchpoints
With a workforce spread across 127 countries and 4,000 locations, IWG operates across continents, from the US to Australia, bringing flexible coworking solutions to professionals everywhere. This global footprint introduces a rich mix of cultures and perspectives, but also poses a major challenge: how do you deliver consistent, high-impact employee training to every employee, no matter their role, language, or location?
IWG's customer-facing teams, who make up the bulk of their workforce, manage multiple responsibilities and were navigating a patchwork of systems. Fragmented tools and inconsistent delivery meant internal communications weren't landing at the scale the business required, and the business needed one unified platform that could scale with IWG's ambitious growth plans without disrupting their teams.
From scattered to streamlined learning
For IWG, Thrive was a true partner in their progress. They needed a solution that could grow and flex with them as they expanded, and Thrive's agile, customer-driven development roadmap made it the ideal choice, evolving in step with its users to match IWG's ambitious, fast-paced culture. Thrive became IWG's central hub for customer service training, onboarding and internal knowledge.
With Thrive, IWG has brought together all its previously fragmented tools into one central hub, a single destination where teams can access everything they need, from learning content to support materials and process documentation. Campaigns kept global teams aligned on priorities while structured pathways delivered consistent development experiences across every market.
Learning around the world in 1,050 events
Since launching Thrive four years ago, IWG's engagement has gone from strength to strength. They've now surpassed 8 million content views on the platform, with usage continuing to grow year on year. Analytics dashboards give the global L&D team real-time visibility of engagement across every region, enabling faster decisions and more targeted content delivery at scale.
In just the past 12 months alone, IWG has seen over 50,000 event signups and enrolled more than 12,000 employees in training programmes. With more than 13,000 colleagues based all over the world, they've hosted 1,050 individual events across time zones, all powered by Thrive, building a genuine sense of community that's accessible from anywhere, at any time.
"Would I recommend Thrive to other organisations? A resounding yes. The relationship that your organisation will create with Thrive is like no other, and I truly, truly endorse it."
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