Sub processors

LAST UPDATED: June 7, 2023

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Application

The following sub-processors are utilised for delivery of the THRIVE Learning & Skills Platform. This processing will usually include the handling of personally identifiable data for end users of the platform.

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Organisation - Amazon Web Services
Function -  File Storage, Application Services, Video Processing, Network Infrastructure, Infrastructure Logging, Search Database
Location - London, United Kingdom
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Organisation - MongoDB Inc.
Function - Database storage, backups, logging.
Location - London, United Kingdom
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Organisation - Snowflake
Function - Relational Database for reporting and analytics.
Location - Dublin, Ireland
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Organisation - Sparkpost EU
Function - Email notifications and tracking.
Location - Dublin, Ireland

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Optional features

Further features which are optionally available to customers through THRIVE Learning & Skills Platform.

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Organisation - GetAbstract
Function -Content provider offering catalogue of book abstracts.
Location - Zurich, Switzerland

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Organisation - QuestionMark
Function - Formal assessment engine with xAPI tracking for scored activities.
Location - London, United Kingdom

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Organisation - Microsoft Azure: Cloud Computing Services
Function - Power BI workspaces and apps for reporting and Analytics for specific Data Labs Customers
Location - London, United Kingdom

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THRIVE controlled data

We use a number of services internally to manage our systems and provide support for the platforms. While these sub-processors are not involved in the delivery of the platform, they may be involved in storing or processing data for specific requests from customers.

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Organisation - HubSpot, Inc.
Function - Storing customer records including key contacts.
Location - Frankfurt, Germany
N Virginia, United States

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Organisation - Google Ireland Ltd
Function - Communications including support email, along with file storage for any bespoke reports.
Location - Frankfurt, Germany

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Organisation - Atlassian Pty Ltd
Function - Project management, which may include some details logged on Support Desk.
Location - Dublin, Ireland

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Organisation - Zendesk UK Limited
Function - Support  Desk handling all information submitted to the support portal.
Location - Dublin, Ireland

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