LMS services for every stage, from first login to lasting impact
Migration, implementation, engagement, support and impact, all delivered by a named team that knows your platform. Choose Pro or Pro+ for the level of partnership you need, with 24/7 support from global teams on both.
“Thrive’s implementation process is fantastic and the service is the best I’ve ever seen from an LMS provider.”
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Our highest level of service, for global organisations
Added on top of Pro+, our enterprise service gives enterprise customers a named team, priority access and specialists across data, integrations and content.
“Would I recommend Thrive to other organisations? A resounding yes. The relationship that your organisation will create with Thrive is like no other, and I truly, truly endorse it.”
Your Learning Impact Manager owns learning strategy, adoption and engagement, with unlimited L&D impact projects to keep results moving.
Your support expert knows your platform inside out. They're reachable by call, email, WhatsApp or Slack, with priority routing and weekly ticket reviews.
Two Implementation Specialists share your rollout, so complex, multi-region launches stay on track from day one.
Extend your team with Thrive experts
Already on our enterprise service? Your named support expert is included.
LMS administration services
Whether it’s for one day or a full year, a dedicated Platform Administrator handles configuration, administration and platform management, so your team can stay focused. Flexible packages run from post-launch support to a full platform refresh.
A named support expert
Your support expert understands your organisation and platform, with priority access across email, WhatsApp, phone and live chat to resolve issues quickly.
“What really, really struck us with Thrive was not just the platform, but the whole wraparound service, which really set [them] apart from all of the other providers that we’d been looking at. The support we’ve had has been brilliant.”
Professional services that deliver real results
From first launch to global rollout, here’s what our services team has helped customers achieve.
Restaurants live on Burger King UK’s first ever LMS in just six weeks.
Of Apex Hotels’ team adopted the platform within just a few weeks of launch.
Platform views within the first month of launch for AA Driving School.
Brands moved onto one platform for Princes Group, replacing their old LMS.
“The process, support and service that you get from Thrive has been second to none. It’s been such an easy process.”
LMS services FAQs
What's included in Thrive's LMS services?
Thrive's LMS services cover migration, implementation, engagement, support and impact. Choose Pro or Pro+ for the level of partnership you need, both with an Implementation Specialist, a Project Manager and quarterly business reviews. Every Thrive customer also gets a named Account Director and 24/7 support from global teams, and global organisations can add our enterprise service on top.
What's the difference between Thrive Pro and Pro+?
Pro gives you everything you need to launch and grow, with a proven 10 to 12 week rollout, two weeks of hypercare and 24/7 support. Pro+ is built for complex rollouts, adding a custom timeline, bulk content migration, an executive sponsor from Thrive's leadership team, four weeks of hypercare and an annual review with our head of support.
What happens if our rollout hits a problem?
Every Pro and Pro+ implementation has a Project Manager running delivery, with risk management and weekly check-ins built in, so issues are spotted early. If anything needs escalating, the Head of Professional Services steps in, and Pro+ customers also have an executive sponsor from Thrive's leadership team.
How do I switch to Thrive from my current LMS?
Our LMS migration services move your users and historical completions across for you, and Pro+ adds bulk content migration. We've moved teams from Cornerstone, Docebo, Absorb, Learning Pool, Kallidus, SAP SuccessFactors and more, with your Implementation Specialist planning every step.
How long does LMS implementation take for a large business?
Thrive implementations typically take 10 to 12 weeks, with simpler rollouts live in as little as six. Pro+ gives larger organisations a custom timeline, and our enterprise service adds two Implementation Specialists for complex, multi-region launches. See how our LMS implementation services work.
How do Thrive's LMS services compare with other providers?
Thrive's Pro and Pro+ services give you a dedicated Implementation Specialist and Project Manager, alongside the named Account Director and 24/7 support every customer gets, all backed by a 99.99% uptime SLA. Thrive is rated 4.6 out of 5 on G2 and 4.7 out of 5 on Capterra, and USA Compression called it "the best I've ever seen from an LMS provider."
Where are Thrive's teams based, and where is data hosted?
Thrive has teams in the UK, US and UAE, with local emergency support lines in the UK, US and Australia. The platform is hosted on AWS, with local hosting available in the USA, UK and UAE to support data residency requirements.
Does Thrive offer LMS administration services?
Yes. Our LMS administration services give you a dedicated Platform Administrator for anything from one day to a full year, handling configuration, administration and platform management so your team can stay focused.
Does Thrive have a professional services team for content?
Yes. Our team configures content auto-curation with our content partners during implementation, and our custom content team can build branded learning for you. Enterprise service customers also get dedicated Content Experts.