Increasing learning engagement for over 5 million users

A learner engagement strategy that lasts long after launch

Launch is only the beginning. Thrive's Professional Services team helps you plan engagement campaigns, structure your learning content and run workshops, so learners keep returning, completing training and applying new skills month after month.

"We've had people saying, we should have done this years ago. This is the best thing Elior has launched in a long time. The engagement levels tell me all I need to know; it's been incredibly well-received."

Wendy Elliot
Learning & Development Manager, Elior
DECIEM, National Trust for Scotland, Alto and 500+ other organisations keep their learners engaged with Thrive.

What is LMS engagement support?

LMS engagement support is the help Thrive's Professional Services team gives you to keep learners engaged throughout the year, not just at launch. It covers campaigns, content and Spaces, backed by workshops and access to Thrive's customer community, so your learning culture stays active after implementation.

How Thrive keeps LMS user engagement high

Campaigns that cut through the noise

Thrive's Professional Services team helps you plan and run targeted campaigns, segmenting your audience by role, team and location so messages land with the right people at the right time. Scheduled and recurring campaigns keep the momentum going, without your team managing everything by hand.

Thrive Spaces community page for a leadership programme, with learner posts and comments

An LMS content strategy that keeps knowledge alive

We help you structure Spaces so policies, playbooks and team resources stay useful and easy to find long after launch. Thrive's team helps you plan what goes where, keeping knowledge and teams connected as your organisation changes.

Learning feeds and nudges that build habits

Personalised learning feeds surface relevant content based on role or behaviour, so learners find what matters without searching for it. Gentle nudges and reminders keep training front of mind, building the steady engagement a single launch campaign can't sustain.

Workshops, webinars and industry connection

User group sessions and workshops on L&D trends give your team a chance to compare notes with peers and pick up new ideas. As a Thrive customer, you'll get access to Thrive Live, our customer conference, plus speaking opportunities and support with industry award submissions.

"The engagement success we've seen with Thrive has been really outstanding. It's far exceeded our expectations around the kind of behaviour we were expecting to see on the platform."

Richard Parkes
Senior Learning & Culture Manager, St Austell Brewery

How to measure learner engagement

One number never tells the whole story. Track these together to see engagement that lasts.

How to measure learner engagement: key metrics, what they show and real examples
MetricWhat to track What it tells youWhy it matters Real exampleFrom Thrive customers
Active learners How many people are actually using the platform, not just enrolled on it Apex Hotels reached 90%+ adoption within weeks of launch
Return visits Whether people come back without being chased, the clearest sign of a habit Brakes now averages 80,000 content views a month
Participation How much people comment, post and talk to each other, not just consume At Great Places Housing Group, over 70% of new starters engage in discussions
Optional learning How much learning happens beyond mandatory training Less than 1% of the 100,000+ pieces of content completed at Elior were mandatory
Content contribution Whether your people share their own knowledge, the strongest sign of ownership 40% of learning at Ann Summers is now user-generated
Skills progress Whether engagement is turning into real capability over time At British Airways, around 15% of mentoring participants raised a skill rating by a full level, unprompted

LMS engagement, built to last

Real training engagement results from teams who kept going long after launch.

95%

95% of DECIEM users are active, averaging 83 minutes a week on optional learning.

150%

National Trust for Scotland saw a 150% increase in learning engagement across its teams.

100%

Alto reached 100% engagement from logged-in users within its first month.

How engaged could your learners be?

Let's find out →

LMS engagement FAQs

What is learner engagement?

Learner engagement is how actively people take part in learning: how often they log in, complete content, share knowledge and come back for more. High learner engagement turns an LMS from a compliance tool into a platform people use every day, which is what Thrive's Professional Services team helps you build and sustain long after launch.

What does LMS engagement support include?

LMS engagement support includes hands-on guidance on running campaigns and structuring content in Spaces, alongside support setting up personalised learning feeds. It's backed by access to Thrive's customer webinars, workshops on L&D trends and user group sessions.

How do you make training more engaging?

Make training relevant, easy to find and part of the working day. Personalised learning feeds surface content based on role, targeted campaigns reach the right people at the right time, and nudges keep learning front of mind. Short, varied content and social features, where people share their own knowledge, help training feel less like a chore and turn your LMS into a driver of employee engagement.

How does Thrive help increase learner engagement over time?

Thrive's Professional Services team helps you plan targeted, recurring campaigns and set up personalised learning feeds, so engagement doesn't rely on a single launch push. Nudges and reminders keep training front of mind as priorities change.

How do you improve LMS adoption rates?

Adoption rates grow when the platform is easy to use, relevant to each role and part of everyday work. Start with a strong LMS implementation and launch campaign, then keep momentum with recurring campaigns, useful content in Spaces and regular check-ins on what's working. Alto, for example, reached 100% engagement from logged-in users within its first month.

How do you promote an LMS to employees?

Treat your LMS launch like any internal campaign. Give the platform a name and brand your people recognise, use targeted campaigns to reach each team with content that matters to them, and get managers and leaders sharing it too. Keep the momentum going with recurring campaigns and useful content in Spaces, so people have a reason to come back every week.

What makes a good learner engagement strategy?

A good learner engagement strategy has clear goals, content that's relevant to each role, regular campaigns rather than a one-off launch, and a way to measure what's working. Thrive's Professional Services team helps you build all of these into your plan and adjust them as your organisation changes.

Can customers connect with other Thrive users?

Yes. Customers can join user group sessions covering product updates, best practice and industry themes, and connect with peers at industry events like Learning Technologies and Thrive Live.

Can Thrive help customers speak at or attend industry events?

Yes. Customers get access to industry speaking opportunities at events such as Learning Technologies, support with industry award submissions, and early access to white papers and ebooks through Thrive Tribe.

How is learner engagement tracked and measured?

Campaign performance and learner activity are tracked through Thrive's analytics, so you can see what's working and where attention is needed. These insights feed into regular health checks with your Thrive team.

Does Thrive support gamification as part of an engagement strategy?

Yes. Thrive includes built-in gamification features to motivate learners, and our Professional Services team helps you combine them with campaigns, personalised learning feeds and nudges for a complete learner engagement strategy.

More ways we help your LMS deliver

LMS support & success

24/7 help across chat, phone and tickets, plus a named Account Director focused on your goals.

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Learning impact

Configuration reviews and health checks that keep your LMS delivering business impact beyond completions.

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LMS implementation

Go live in as little as six weeks, with a dedicated Implementation Specialist and a clear plan.

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