Knowledge management

Knowledge management software that turns information into impact

Thrive is an enterprise knowledge management system that combines AI-powered search, structured pathways and connected search via your Hub so your organisation's knowledge drives real performance.

Leading brands around the world choose Thrive for knowledge management.
Solutions

How an enterprise knowledge management system drives real results

Knowledge management software that answers questions in seconds, so nobody wastes a morning hunting through shared drives. Instant answers, structured knowledge and your experts' know-how, all in one place.

Instant answers from all your company knowledge

Make knowledge easy to reach across systems, documents and learning.

  • AI-powered search. Kiki, Thrive's AI agent, surfaces precise answers in seconds.
  • Every source connected. Knowledge from platforms, files and courses in one search.
  • Less time searching. People spend their time using knowledge, not hunting for it.
  • Confident decisions. The right answer is there in the moment it's needed.
Kiki AI search answering a question in the Thrive knowledge management system

Structured knowledge, not scattered files

Turn scattered resources into knowledge that supports performance.

  • Pathways by role or topic. Content grouped so people know where to start.
  • Playbooks in one place. Documentation and guidance live together.
  • Updates people see. Changes are visible and easy to find.
  • Consistent everywhere. The same knowledge across every team and location.
Thrive employee showing client their LMS on laptop

Organisational expertise that keeps growing

Move beyond static documents to continuous knowledge sharing.

  • Knowledge created fast. The AI content creator turns expertise into structured content quickly.
  • Learning in practice. Coaching and mentoring help knowledge stick.
  • Peer insight. People learn from colleagues, not just documents.
  • A living knowledge base. Your knowledge evolves as your organisation does.
Employees using Thrive LMS on laptop
Use cases

AI knowledge management tools built for modern teams

Knowledge management works when information is accessible, structured and actionable. Thrive is an AI knowledge management system with the tools to capture, organise and scale knowledge across your organisation.

Give knowledge one home. The Hub brings documents, learning content and connected systems into a personalised homepage every employee can navigate.

Organise knowledge into structured pathways that guide employees through essential information in a logical, measurable sequence.

Kiki, Thrive's AI agent, finds precise answers across your content, SCORM files and systems like SharePoint and Google Drive, and links straight to the source.

Reinforce knowledge through human guidance. Pair employees with mentors to ensure information translates into confident application and stronger performance.

“Maintaining disciplined communication across teams isn't optional for Releaf; it's foundational to our patients' safety and our regulatory confidence. Thrive gives us that single source of truth.”

Charlene Rowe, Operations Director, Releaf
Charlene Rowe

Operations Director, Releaf

Industries

A knowledge management platform for every industry

Provide knowledge to distributed software teams

Support product, engineering and commercial teams with structured knowledge management that keeps everyone aligned. See how Alto increased adoption by 40% with Thrive's knowledge management tools.

  • Surface product updates and technical documentation instantly with AI search

  • Structure knowledge by role, team or topic

  • Keep documentation current and discoverable

  • Track knowledge engagement across distributed teams

Improve healthcare knowledge management across clinical teams

Provide clinicians and support staff with fast access to policies, protocols and operational guidance. See how Releaf used Thrive as their single source of truth.

  • Use AI search to surface the latest clinical guidance instantly

  • Structure policies and protocols into a central, searchable hub

  • Track knowledge access and engagement by team

  • Keep information current with easy content updates

How legal knowledge management software supports law firms

Help legal teams access precedent, policy and practice guidance quickly and consistently across matters and departments. See how Oliver James unlocked expert knowledge across their consultancy with Thrive.

  • Surface relevant case knowledge and legal guidance instantly with AI search

  • Structure practice knowledge into a single accessible hub

  • Keep guidance current and easy to update

  • Track knowledge usage across practice groups

‍

‍

What to look for in a knowledge management system

What your team needs, and how Thrive delivers it.

Knowledge management challenges, the Thrive features that solve each one, and the results customers achieved
The challengeWhat gets in the wayHow Thrive helpsThe features that fix itThe resultReal customer proof
Knowledge scattered across SharePoint, Drive and inboxesKiki, Thrive's AI agent searches your content, SCORM files and connected systems like SharePoint and Google Drive, and links straight to the source.Nothing Bundt CakesCalled the search "way better than what we had before"
No single place to lookThe Hub brings documents, learning and connected systems into one personalised homepage for every employee.Releaf6,000+ article views in a single month
Expertise locked in people's headsSpaces give every team or topic a home where experts share what they know, and anyone can ask a question.Oliver James93% adoption and 71,000 content views
Critical knowledge not reaching the right peopleLearning pathways guide people through essential information in the right order, and show who's read what.Alto40% increase in adoption compared with their previous LMS
Knowledge walks out the door when people leaveMentoring software pairs people with experienced colleagues, so know-how passes on before it's lost.The Early Careers Foundation94% positive outcomes for mentees
No idea what knowledge is actually usedReal-time dashboards show what people search for and read most, so you can fill the gaps and retire what's not needed.IWG8 million+ content views

Is Thrive the right knowledge management tool for you?

A strong fit if

  • Answers are scattered across SharePoint, Drive and people's heads
  • You want knowledge and training in one place, not two systems
  • Frontline staff need quick answers on their phone
  • You want to see what people search for and what's missing

Probably not the right fit if

  • You need a document archive or records management system
  • Your main need is a public help centre for customers

See what Thrive could do for your knowledge management

Book a 30-minute demo, tailored to your team.

Your knowledge management questions, answered

What is knowledge management software?

Knowledge management software is a platform that helps organisations capture, organise and distribute information so the right people can access the right knowledge at the right time. Thrive is knowledge management software that combines AI-powered search with Kiki, structured pathways, content creation tools and collaborative spaces in one platform.

What is the best knowledge management software?

The best knowledge management software combines AI-powered search, structured content organisation, collaboration tools and analytics in one platform. Thrive is rated highly on G2 and Capterra and is used by organisations like Vodafone, IWG and British Airways. Unlike standalone knowledge bases, Thrive connects knowledge management to learning, skills and mentoring so information drives real performance.

What types of systems are used for enterprise-wide knowledge management?

Enterprise-wide knowledge management typically uses a combination of knowledge management systems, intranets, document management tools and AI search platforms. Thrive is an enterprise knowledge management system that replaces fragmented tools with one connected platform where employees can search, learn and share knowledge across the entire organisation.

What's the difference between a knowledge management system and an LMS?

A knowledge management system stores and organises information so people can find answers. An LMS delivers and tracks training so people build skills. Thrive does both: Kiki, Thrive's AI agent, searches your knowledge and connected systems, while pathways, assessments and dashboards handle the learning side.

What are the benefits of a knowledge management system?

The benefits of a knowledge management system include faster access to critical information, reduced time spent searching, more consistent answers across teams, better onboarding, improved decision making and lower dependency on individual experts. Thrive adds AI-powered search, structured learning pathways and analytics so you can measure the impact of knowledge across your organisation.

What knowledge management software features should you look for?

Key knowledge management software features include AI-powered search, structured content organisation, content creation tools, collaboration spaces, analytics, mobile access and integration with existing systems. Thrive includes all of these as standard, with Kiki providing instant AI answers and the AI content creator turning expertise into scalable resources.

Can Thrive search content stored in other systems like SharePoint?

Yes. Kiki, Thrive's AI agent, searches your learning content, SCORM files and connected systems like SharePoint and Google Drive, then links straight to the source. People get one place to ask a question instead of hunting through separate tools and shared drives.