Great Places reduces their L&D budget by 50% with Thrive

video player buttonGreat Places Housing Group - frontline employees in van

Learners using Thrive

1,000

Challenges addressed with Thrive

Compliance training
Leadership development
Internal communications
Employee onboarding

Onboarding time decreased

30%
In this case study
Testimonial

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A workforce shift

Great Places attracts talent from all over the country. The launch of their new apprenticeship and graduate programme, Growing Greatness, saw them experience a profound generational shift in their workforce, and a need to shift from a compliance-only culture toward something more developmental.

They reviewed the technology used across the company and asked for feedback on their previous Totara LMS during onboarding. Employees felt the learning platform was outdated, difficult to use and didn't provide an intuitive experience. This required better employee onboarding and more meaningful employee engagement with learning across the business.

Great Places Housing Group - frontline employees in van

Moving from a traditional LMS to Thrive

Great Places wanted to move away from a learning platform that encouraged a solely compliance-based culture, and implement something that encouraged social learning. Their vision was to create a knowledge base for employees where they could easily contribute and share content themselves. The migration process was straightforward and seamless, with Thrive's converter tool importing all their existing content and user data and running it through their personalisation engine.

They then converted their face-to-face onboarding programme into a digital learning pathway in just two weeks, including a range of curated and created content such as welcome and meet-the-team videos, resources that shared their values and vision, and customer success stories. Spaces gave teams peer learning communities, pathways structured development for apprentices and graduates, and campaigns drove awareness of new learning initiatives.

Great Places employees gathered around table outside office

Bringing social learning to life

Thrive has helped Great Places bring a social learning culture to life in just a few months. Since launch, there's been a monumental shift in behavioural change, with learners engaging with 3,083% more content than their previous LMS, and over 70% of new starters engaging in discussions or replying to content.

This digital process saved the team a third of the time onboarding new starters, and has allowed them to easily review, adapt and evolve the journey as the company grows. Analytics gave the team visibility of engagement, while internal communications features kept everyone connected.

“Since switching from Totara LMS we’ve seen some amazing results: 171% increase in engagement, saved 1/3 of time onboarding, 3,083% increase in average content completions and saved half of our annual L&D budget. It’s safe to say we've never looked back!”

Naomi Edwards
L&D Administrator, Great Places Housing Group