How National Trust for Scotland drove a 150% increase in learning engagement
Learners using Thrive
Challenges addressed with Thrive
Integrations used
Monthly active learners increased
Learning designed for desks, not landscapes
National Trust for Scotland’s workforce don’t all work in an office. Their work takes them outdoors: to the highest point of a mountain, or deep into the soil of a historic garden. But their previous learning platform didn’t reflect that. With desktop-only access and no mobile app, their elearning couldn’t be taken on the go and came to a halt once people stood up from their desk.
With employees working not just in offices, but all across Scotland’s most beautiful outdoor spaces, this wasn’t a realistic or sustainable learning strategy. Colleagues couldn’t access the training they needed, when they needed it most, and managers couldn’t access any analytics about that training. NTS needed a new platform that brought together flexible learning with data and analytics to give the organisation a clear view of what was happening and why.
A flexible platform that meets colleagues where they are
With the help of Thrive, National Trust for Scotland took learning out of the office, and placed it directly in their employees’ hands – no matter where in Scotland’s vast, beautiful scenery they happened to be working. Colleagues accessed Thrive through the quick and intuitive mobile app, where they’d find training that was tailored to their exact roles and working environments.
The implementation process came together seamlessly, thanks to the smooth collaboration between Thrive’s Onboarding, Implementation, and Sales teams. Soon, National Trust for Scotland and Thrive were working together as one team, equally invested in the platform’s success. Thrive then became the central hub for organisational development, supporting apprenticeships, specialist courses, and essential health and safety elearning in one place.
Engagement grows as learning becomes part of everyday work
Since launching Thrive, National Trust for Scotland has seen a 150% increase in the number of colleagues accessing learning on a monthly basis. Engagement has grown alongside access to new content, including Thrive’s Hospitality and Core content catalogues.
Managers have a clear view of learning across the organisation, and employees engage with a platform designed around how they work. Learning happens in the moment, in the flow of the working day. To quote Pete (Lead Consultant, Organisational Development, National Trust for Scotland): “It’s been streamlined, slick, fun, engaging, and really successful.”
"If another business leader asked if I'd recommend Thrive to them, I'd say 100% yes. It's been an incredibly positive experience since we launched in May, and since working with Thrive from January this year, we've had nothing but success with them. It's been streamlined, slick, fun, engaging, and really successful. We’ve had really positive results from it."
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