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Science Museum smashes their learning targets.

Science Museum Group upgrades to an innovative digital L&D strategy, and enjoys a 25% uptake in training workshops as a result.

“The thing I love most about working with Thrive is that we can really see the impact it’s having on our colleagues. It’s really created excitement around learning, and it’s happening a lot more frequently.”

Gemma Islip
Head of Talent and Culture at Science Museum Group

About
Science Museum Group

Science Museum Group is the world’s biggest collection of science museums, comprising the Science Museum of London, the National Science and Museum in Bradford, the Science and Industry Museum in Manchester, and the Science and Innovation Park in Wiltshire. Their collection spans science, technology, engineering and medicine, and welcomes over five million visitors every year.

Redefining learning

Prior to Thrive, Science Museum Group’s learning engagement was in need of a new definition. “Learning” was a word that only described the mandatory training that employees had to log on and complete once a year, and “additional training” referred simply to a classroom-based approach facilitated by expensive external trainers. 

The SMG team needed to shift their people’s perception of what learning could mean, be, and do for them. As a group that prides themselves on inspiration and education for everyone, the unengaging L&D strategy wasn’t going to cut it any longer.

As easy as choosing a movie

There are a few innovative elements of Thrive that have resulted in a successful training strategy, and more staff members than ever being fully up-to-date:

  • Customer service: SMG has utilised Thrive’s pathway functionality to create an insightful customer service training programme titled “Inspiring Service."

A curated L&D strategy

This purposeful, curated learning strategy has led to results that SMG can feel proud of. Here’s just a few ways Thrive has impacted the SMG team: 

  • Engagement: There has been a 25% increase in uptake for SMG’s training workshops, and a monthly average of over 8,000 pieces of content being accessed.

  • User Generated Content: Science Museum Group has fully embraced Thrive’s UGC capabilities, with 39 collaborations between 110+ content experts.
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  • ROI: SMG has seen some incredible return on investment for their Learning & Development offering. They’ve done away with the expensive external trainers and classroom-style learning, doing a big favour for their bottom line.
There were a few reasons we chose Thrive, the first being the fact that the platform was so easy to use.
Gemma Islip
Learning & Development Manager

Real results we will help you to achieve

From increasing sales and improving learning ROI to driving a stronger learning culture, Thrive has a proven track record of delivering exceptional results.
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Increases sales by 30% by using Thrive
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Reduces onboarding time by 40% with Thrive
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Saves 50% of their L&D budget by switching to Thrive
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