Wirral Council smashes its ambitious yearly targets
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Learners using Thrive
Challenges addressed with Thrive
Integrations used
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Diverse, dispersed teams
Wirral Council has ambitious targets and wide-scale transformation plans around the delivery of services and regeneration of key areas. To realise those, the L&D team wanted people to be curious, empowered to develop their potential, and confident enough to "#BeTheDifference." But their employee survey showed that only 56% of staff felt they had good opportunities to grow.
There was a disconnect between their people and the experts around the organisation. Their old LMS had limited capabilities, content was hard to find, and delivering consistent employee training, compliance and internal communications to teams in very different roles required a single platform that could flex to everyone's needs.
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Tech holds the answer
The team set out to "create a culture of innovation and learning by fostering an agile mindset," underpinned by a self-directed approach that would see staff share user-generated content and easily collaborate across the council. With remote teams to consider, tech held the answer, and they found it in Thrive.
They named their new, fully branded platform "FLO" (Flexible Learning Online) because it makes learning easy to access, impactful and engaging, all in the flow of work. Thrive gave them campaigns for organisation-wide communications, structured pathways for role-based development, and Spaces to foster collaboration across council teams.
A team in full FLO
Since launching at the beginning of 2022, FLO has become the place to be at Wirral Council to develop knowledge and skills while connecting, collaborating and sharing with others. Before, the L&D team had to push learning. Now, they're simply enabling it, putting personalised, bite-sized resources at their people's fingertips, featuring content from Thrive, other top providers, and Wirral Council's own experts.
Analytics give the team clear visibility of skills development and engagement across every department, and Thrive's mobile app means all employees can access opportunities wherever they are.
"We needed a platform to help our people collaborate, learn at their own speed and be the difference in our ambitious plans. Thrive was the perfect solution and the support from the team has been excellent."
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