LendInvest ensures staff compliance thanks to Thrive

Learners using Thrive

300

Challenges addressed with Thrive

Compliance training

Employee engagement

Social learning

Internal communications

Integrations used

Content views

21K

In this case study

Testimonial

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Starting from scratch

With a dispersed workforce across London and Glasgow, LendInvest faced the challenge of providing employees with training and resources exactly when they needed them, as well as encouraging self-driven learning and continuous development.

Prior to discovering Thrive, LendInvest had no structured solution in place for their teams to develop new skills. As a result, there was a lack of access to relevant information and content, which culminated in a lack of development within teams. Employee onboarding was inconsistent, and there was no central home for knowledge management or compliance training.

A social-first solution

LendInvest was initially drawn to Thrive's modern UX, but it was the rich content offering, social-first approach and seamless integration with Slack that sealed the deal. With Thrive, LendInvest fosters a culture of self-directed learning and engagement, with social learning features nurturing a collaborative environment where employees and subject-matter experts share knowledge across the business.

Learners have adapted to social learning so quickly that user-generated content now forms over 40% of the platform. Structured pathways brought consistency to compliance and onboarding delivery.

Creating a self-led learning culture

With Thrive, everything is in one place and easily searchable, allowing the team to find the answers they need exactly when they need them. As they can also track and ensure compliance, LendInvest's Compliance Manager and Legal team use Thrive to share policies and documents. Jessica Tang, Legal Counsel, commented: "Since moving to Thrive, we've definitely become more efficient as a team, allowing us to add value to the business where it matters most."

LendInvest's employees also benefit from improved onboarding, making it easy for new starters to soak up induction materials wherever they're working. The results speak for themselves: 100% user coverage, 21,000 content views, and 116,900 points and achievements earned. Analytics gave the team visibility of engagement and completion across a dispersed workforce for the first time.