Looking for world class content for your learning platform ?
Explore content

Inspired Entertainment

The gaming and entertainment company levels up their learning with Thrive
Inspired Entertainment is a large games and entertainment company with 1,600 employees in offices spread out across the UK, US, Europe and India. Their one-of-a-kind games are supplied to approximately 50,000 machines in various venues throughout the world, as well as 170+ websites. It’s safe to say that their reach is massive, and with 35 jurisdictions served worldwide, they have no plans of slowing down.
User Licenses
Legacy Platform
Use Case

Time to level up their learning

Prior to launching Thrive, the Inspired team’s learning and communication materials were spread out across email, a traditional LMS, and 50-60 page customer service handbooks.

This inconsistent and old-fashioned style of learning didn’t match their vibrant, innovative and forward-thinking company ethos. Communications would often get lost in the shuffle - and for their incredibly busy 60-strong customer service team, thumbing through a handbook with a customer on the other end of the phone wasn’t an efficient way to do their jobs.

They needed a learning platform that was as forward-thinking as their company: something that would bring their learning out of the past and beyond a box-ticking compliance exercise, into the bold future they’d envisioned.

Not just another company

Laura Ramsden, Head of L&D at Inspired, knew that the company’s learning platform needed to match their own innovative ethos - and Thrive turned out to be the perfect fit. Laura’s early interactions with the team at Thrive made it clear to her that it would be a supportive, successful partnership.

“I would recommend Thrive because of the support that you receive. It doesn’t feel like ‘just another company’, it really is a partnership.”

- Laura Ramsden, Head of L&D at Inspired

Throughout implementation and launch, Laura and her team recognised that their first challenge was changing the existing impression everyone had about the company’s learning culture. With Thrive’s help, they wanted to reinvigorate their teams - and bring the gamification on which they’d made their name into their learning strategy.

In order to get everyone involved from the very beginning, Laura rolled out a competition across the business to name the platform and win a prize. After the votes were counted, ‘iLearn’ took the crown - and Inspired’s hyper-personalised learning platform was born.

The team loved how it reflected their brand, and how easy it was to continue that branding throughout the platform with features like ‘iDiscover’, ‘iLead,’ ‘iQuestion’ and ‘iEvents.’

Hitting the skills jackpot

Learning at Inspired has been supercharged - with a strategy that has their learners feeling as though they’ve hit the jackpot.

With such a large and varied team, it was always imperative to Inspired that their learning platform cater to a diverse range of needs. The fact that Thrive facilitates content in multiple formats means that no matter how someone learns, they won’t get left behind - and the skills and goals functionality helps people level up in their careers.

Inspired has taken this functionality and run with it, rolling out ‘Skill of the Month’ in order to regularly introduce the entire business to new skills they may need to develop. Topics like ‘Flexible Thinking’ and ‘Having Difficult Conversations’ have proved invaluable to a company who actively encourages continuous development and upward mobility.

"We have a lot of people within the team who tend to progress to managerial roles ... so talking them through how to have more difficult conversations and building their confidence has been the best bit for us."

Rachel Hughes, Customer Support Manager at Inspired

Content views

112,368 content views since launch


574 comments on the iLearn platform

Active users

80% of the Inspired workforce has an active licence

Achievements unlocked

As a games and entertainment company, Product underpins everything Inspired does - and Thrive’s communication features make it easier than ever for the Product team to share new game releases, marketing materials and trailers to keep everyone abreast of what’s upcoming.

Inspired has teams in the UK, US, Europe and India, and so they saw launching iLearn with Thrive as the perfect opportunity to bring everyone together on one central platform. The iLearn homepage is buzzing with activity, and is the place to go for news, updates, and communications from all areas of the business.

Instead of emails getting lost under the digital rubble, company wins are given a place to shine - so that everyone can celebrate one another’s achievements together. And with Thrive’s collaboration features, two people from different sides of the organisation can connect and collaborate on relevant projects.

From level one to expert

Everyone knows starting a new job can be overwhelming - and Inspired really wanted to make sure that their players felt a part of the company culture right from ‘Level One.’ Instead of a quick onboarding process that simply introduces them to the basic expectations of their job role, new starters are met with a comprehensive pathway that provides a consistent experience to every single member of staff. This is complemented with job-specific training, to give them a well-rounded introduction.

This doesn’t just stop after onboarding. Inspired continues to develop their people throughout their career, setting up monthly observations with team leaders where they can set out a development path. The framework helps everyone progress through their professional goals with smaller, bite-size objectives.

iLearn gets the high score

The engagement with iLearn has so far been fantastic. The team have found using the platform to be like second nature, making use of both the desktop version and the mobile app to help them take their learning on the go. The User Generated Content functionality makes it easy for everyone to feel like they have a voice and contribute to the platform, and the leaderboards make learning competitive - perfect for a gaming company!

Inspired is a hugely ambitious company in terms of growth, and the ability to see what’s happening throughout all areas of the business makes everyone feel invested. In the words of Lorna Evans, VP of People at Inspired:

“Invest in your people, and they’ll invest in you.”

Laura Ramsden

Head of L&D at Inspired

“The support we’ve received from Thrive through implementation was absolutely second to none … The team was on hand whenever we needed them to be with ideas and solutions to challenges.”

Case studies

Thrive empowers 3M+ learners in world-class companies

Find out more
350+ modern companies like Volvo, British Airways, Sky, Krispy Kreme, Financial Times, Frasers Group, Vodafone and Travis Perkins trust Thrive to power their people’s development.
Slide 1

Science Museum Group upgrades from classroom-based learning to an innovative digital L&D strategy, and enjoys a 25% uptake in training workshops.

Read more

The UK's largest motoring organisation unites their trainee driving instructors on one central platform, encouraging social learning and achieving 75% customer growth with Thrive

Read more

Culinary giants Princes use Thrive to unite their teams from all over the world, share knowledge and ramp up engagement.

Read more

Leigh Academies Trust uses Thrive's smooth implementation to launch an innovative digital learning strategy to thousands of employees.

Read more

Homebase gives their learning strategy a fresh coat of paint and improves customer satisfaction with Thrive.

Read more

The gaming and entertainment company ramps up engagement with Thrive

Read more

MyTutor finds the perfect solution to their learning, collaboration and internal comms challenges.

Read more

Middlesbrough College implements Thrive to overhaul their onboarding programme, ensure 100% compliance and foster a culture of continuous learning.

Read more

Fast-growing and sales savvy lead generation business SoPro scales up onboarding time with a new centralised learning platform.

Read more

Wirral Council enables 4,000 remote workers to learn and upskill with Thrive.

Read more

The global doughnut giant finds the perfect learning platform that hits the sweet spot between collaboration, engagement and compliance.

Read more

Award-winning estate agents Yopa Property upgraded from Moodle and achieved instant results.

Read more

Leading lingerie and adult toy brand increases sales by over 10% with Thrive.

Read more

The Rum Kitchen uses Thrive to improve their restaurant hygiene scores while upskilling and educating their learners.

Read more

Bally's reduces cost of learning by 40% while halving onboarding time.

Read more

Engagement levels soar through self-directed learning partnership with Thrive.

Read more

Sumo Group increases content views, social interactions and staff promotions with Thrive.

Read more

Beauty Works transforms their learning and communication thanks to Thrive.

Read more

Brakes increases social learning with a modern learning platform.

Read more

Great Places Housing Group reduces employee onboarding time by a third whilst doubling their L&D ROI.

Read more

Dorset Council increases learning engagement for their 10,000 employees.

Read more

Find out how the contract caterers transformed their training offering, and shaved three months off their Chef School programme.

Read more

Leading lifestyle brand Ted Baker enjoys a 676% increase in ROI by moving to Thrive.

Read more

FatFace selects Thrive as their Learning Platform in order to increase engagement, deliver communications and up their content game.

Read more

Injazat digitises their global teams learning with Thrive.

Read more

Huel, the UK's 7th fastest-growing company, transforms their onboarding process with Thrive.

Read more

Sky, Europe’s largest media company, switched to Thrive - and now they’re reaching half a million content views a month.

Read more

LendInvest adds extra business value by creating a self-directed learning culture.

Read more

Beauty's biggest disruptor, DECIEM, masters social learning with 95% engagement and 83 minutes per week on self directed learning

Read more

See Thrive in action

Explore what impact Thrive could make for your team and your learners today.