Hospitality

Cutting edge LMS for hospitality

Success in Hospitality relies on a flexible and multi-disciplined workforce. Thrive is your first step towards creating a workforce that’s robust, agile and skills-focused.

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Real world results for Thrive’s hospitality customers

Platform adoption

90%

Company-wide learning platform adoption for Apex Hotels

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Cost reduction

37%

Average cost reduction in learning per hour for Bally's

Communication

500+

Bakeries connected through seamless communication for Nothing Bundt Cakes

Features built for your industry

Mobile app

Give Hospitality teams instant access to training on the go, helping all venues stay consistent across shifts and locations.

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Customer service training

Great customer service defines Hospitality, and Thrive provides targeted training that helps teams deliver it with confidence.

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Kiki

Thrive’s AI Assistant provides instant answers on everything from service standards and policies to menu queries, supporting customer-facing teams during busy shifts.

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Compliance

Ensure your Hospitality teams are meeting the highest health, safety and compliance standards with Thrive’s Compliance functionality.

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Give Hospitality teams the confidence to deliver outstanding service 

Hospitality venues rely on teams who learn fast and stay adaptable. Thrive helps new starters get up to speed quickly with learning pathways, on-the-go access through the mobile app, and product knowledge delivered instantly. Every single employee, no matter their shift pattern, stays informed and ready to deliver the experience guests expect. 

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Keep standards high across busy, multi-site operations 

The Hospitality industry moves quickly – and Thrive keeps pace. Our all-in-one platform ensures training stays consistent without slowing teams down. Managers can assign essential learning automatically, track completions in real time, and quickly see where support is needed. Whether it’s food safety or seasonal menu changes, every site maintains the same level of quality and accountability. 

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Loved by teams like yours

Becky West
Learning & Development Partner
“I would definitely recommend Thrive to other organisations. All your learning is in one place and it’s incredibly social. It’s a place where your teams will want to go to learn.”
John Shaw
Head of Learning & Developement
“Thrive has been absolutely brilliant in their relationship with Topps. I had no hesitation in renewing for five years, which speaks volumes in itself. The support you get is second-to-none, and the product itself is absolutely brilliant.”
Monica Merryweather
Operational Learning and L&D Infrastructure Manager
“What really, really struck us with Thrive was not just the platform, but the whole wraparound service – which really set [them] apart from all of the other providers that we’d been looking at. The support we’ve had has been brilliant.”
Aiste King
Learning Partner
"Passionate, creative, fun, engaging, never stopping to deliver more. That's why we love Thrive."
Katie Kyrousis
Learning and Development Coordinator
"The process, support, and service with Thrive has been excellent. One of the key things to remember about Thrive is that it's human. In every interaction, nothing has felt like it's too much of an ask, or a stupid question. They're always there."
Kristina Tsiriotakis
Global L&D Director
"We chose Thrive over a traditional LMS as we were looking for something that was innovative, collaborative and fun."
Alex Bailey
L&D Partner
"I would 100% recommend Thrive, they can't do enough for us which is great."
Ellie George
Learning and Development Manager
"Thrive has completely changed the way we do learning and development here. It’s made everything so much more engaging, way more accessible, and so much more effective with everything we roll out."
Billie Barnes
Project Lead
"Would I recommend Thrive to other organisations? A resounding yes. The relationship that your organisation will create with Thrive is like no other, and I truly, truly endorse it."
Tom Flash
Head of Digital Learning
"We’re treating Kiki like another member of the team, helping our people get the answers they need faster than ever, including summarising and translating, and also solving some of those admin/platform queries, freeing up our team to focus on the business objectives. This is the future of digital learning. "
Rob Beattie
Improvement Manager
"Security was one of our key considerations when we issued a tender for a new platform, and the Thrive team were able to show that they met all of our required standards."
Gemma Islip
Head of Talent and Culture at Science Musuem Group
"The thing i love most about working with Thrive is that we can reeally see the impact it's having on our colleagues. It's really created excitement around learning, and it's happening a lot more frequently."
Wendy Elliot
Learning & Development Manager
"We've had people saying, "we should have done this years ago. This is the best thing Elior has launched in some time". The engagment levels tell me all i need to know; it's been incredibly well-recived."
Mark Born
Head of the AA Diriving Instructor Training Academy
"We would absolutely reccommend using Thrive. It's not just about the platform, it's also the people behind it."

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