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June 13, 2025
|
5 mins to read

Inclusive by design: How adaptive learning supports equity in the workplace

How adaptive learning empowers every employee — and makes inclusive workplace development a reality.
Alex Mullen
Web Content Writer

How can you make sure that your workplace learning isn’t just inclusive, but effective?

Part of the answer lies in adaptive learning – and in this blog, we’ll let you in on how this is absolutely essential for an inclusive L&D strategy. 

The clue is in its name, after all: Inclusive by nature, it adapts to fit around each individual user – helping to shape learning that lands with everyone. 

How workplace learning is changing in 2025

Workplace learning is no longer just about digitising content or delivering courses more efficiently; it’s about making sure that every single employee (no matter their background, abilities, skill level, or age) has equal opportunity to grow in their roles.

Diversity, Equity, and Inclusion (DEI) has become a hot-button issue in 2025. But at Thrive, this topic has been an essential part of our Content offering for years – and we have no plans of changing that.

To quote our Co-CEO, Cassie Gasson:

DEI goes beyond ticking a box or crafting a squeaky-clean image for your organisation. It’s about ensuring that everyone who works for you is supported. What does this mean for L&D teams? Well, their role is designing learning experiences that are not only engaging and effective, but inclusive by default.

As organisations put greater focus on DEI, adaptive learning is emerging as a powerful tool to personalise learning at scale – and close the access gap that still persists in many development strategies.

Learning isn’t (always) one-size-fits-all

In any organisation, learners come with a wide range of needs. For example:

  • A neurodivergent employee who benefits from structured, bite-sized content
  • A parent balancing professional development with childcare and flexible hours
  • A frontline worker with limited time and sporadic access to desktop learning
  • A non-native English speaker who prefers visual or audio-first resources
  • A high performer seeking challenge and stretch opportunities

Traditional learning strategies often assume a single format, which can unintentionally exclude employees – or worse, cause them to check out of learning altogether. If you want your people to feel like active participants in their learning and not bored bystanders, it’s time to harness adaptive learning.

Adaptive learning tailors content to match those all-important individual learner profiles. It embraces individuality and fits around it – not the other way around.

The case for inclusivity in L&D

Inclusion in learning is both an essential element of an equitable workplace, and a business imperative. 

Here are just a few of the benefits of inclusive learning for business:

  • Higher engagement and retention: Employees who feel seen and supported are far more likely to participate in learning and stay with the organisation for longer.
  • Stronger performance: When learning is accessible and relevant, people learn faster and perform better.
  • Better representation in development pipelines: Inclusive learning opens up opportunities for all employees to build skills and progress — not just the loudest voices in the room.

The challenge for L&D teams is finding ways to deliver this level of support without increasing administrative complexity. That’s where adaptive technology comes in.

How does adaptive learning support inclusion?

Here are a few ways adaptive learning (when implemented through a modern platform like Thrive!) supports more inclusive learning cultures:

1. Flexible learning paths

Adaptive systems use performance data and behavioural insights to create custom learning journeys for each employee. That means learners don’t have to follow the same linear track — they can skip what they already know, revisit what they find challenging, and learn in a way that suits their pace.

2. Content in multiple formats

People learn differently. (Something of which we’re sure you’re already acutely aware.) 
Some can very easily sit down and focus on a lengthy instructional PDF – others start to glaze over partway through the first paragraph and need a video or microlearning module for the insights to land. Adaptive learning allows you to provide content in varied formats, meaning that you can provide accessible learning for everyone – no matter their ability, learning preferences, neurotype, or language.

3. Support for diverse time needs

Abilities and learning preferences aren’t the only factors to consider. Another resource that some employees have more of than others is time. 

By offering bite-sized, mobile-friendly content, adaptive learning allows employees to learn in the moments that work for them — whether that’s five minutes on a lunch break or half an hour between meetings. This is particularly powerful for parents, carers, shift workers and part-time employees.

4. Real-time feedback and reinforcement

Learners receive instant guidance and feedback, helping those with lower confidence or previous negative experiences with learning to build momentum and self-belief — one small win at a time.

How Thrive puts inclusion into practice

At Thrive, inclusivity is embedded in how our platform works. Here’s how:

  • AI-powered personalisation tailors learning journeys to each user. And with the introduction of Kiki (our new, AI-powered assistant), you can deliver personalised support tailored to each user’s role. Kiki integrates with multiple  content sources (including SharePoint and Google Drive) to surface answers from wherever they live. 
  • Diverse content formats — including video, text, podcasts, and quizzes — make learning more accessible to a wider audience.
  • Thrive’s recently refreshed mobile app means employees can learn wherever and whenever works best. (This is particularly powerful for deskless employees, like front-of-house or warehouse staff!) 
  • Communities and social features foster peer-to-peer learning and shared experiences across departments, locations and roles.
  • Detailed analytics help L&D teams track who is engaging (and who’s not), allowing for data-driven improvements to inclusivity.

Inclusive by design

Inclusive learning doesn’t happen by accident; it happens by design. And in today’s fast-paced, hybrid, and increasingly diverse workplaces, L&D teams need tools that help them meet every learner where they are.

Adaptive learning offers a way forward: scalable personalisation, flexible delivery, and data that drives equity. And with a platform like Thrive, you can embed that inclusivity into the core of your learning culture.

To find out how Thrive can support you with adaptive and inclusive learning, book a demo today

More Stories

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See Thrive in action

Explore what impact Thrive could make for your team and your learners today.

June 13, 2025
|
5 mins to read

Inclusive by design: How adaptive learning supports equity in the workplace

How adaptive learning empowers every employee — and makes inclusive workplace development a reality.
Alex Mullen
Web Content Writer

How can you make sure that your workplace learning isn’t just inclusive, but effective?

Part of the answer lies in adaptive learning – and in this blog, we’ll let you in on how this is absolutely essential for an inclusive L&D strategy. 

The clue is in its name, after all: Inclusive by nature, it adapts to fit around each individual user – helping to shape learning that lands with everyone. 

How workplace learning is changing in 2025

Workplace learning is no longer just about digitising content or delivering courses more efficiently; it’s about making sure that every single employee (no matter their background, abilities, skill level, or age) has equal opportunity to grow in their roles.

Diversity, Equity, and Inclusion (DEI) has become a hot-button issue in 2025. But at Thrive, this topic has been an essential part of our Content offering for years – and we have no plans of changing that.

To quote our Co-CEO, Cassie Gasson:

DEI goes beyond ticking a box or crafting a squeaky-clean image for your organisation. It’s about ensuring that everyone who works for you is supported. What does this mean for L&D teams? Well, their role is designing learning experiences that are not only engaging and effective, but inclusive by default.

As organisations put greater focus on DEI, adaptive learning is emerging as a powerful tool to personalise learning at scale – and close the access gap that still persists in many development strategies.

Learning isn’t (always) one-size-fits-all

In any organisation, learners come with a wide range of needs. For example:

  • A neurodivergent employee who benefits from structured, bite-sized content
  • A parent balancing professional development with childcare and flexible hours
  • A frontline worker with limited time and sporadic access to desktop learning
  • A non-native English speaker who prefers visual or audio-first resources
  • A high performer seeking challenge and stretch opportunities

Traditional learning strategies often assume a single format, which can unintentionally exclude employees – or worse, cause them to check out of learning altogether. If you want your people to feel like active participants in their learning and not bored bystanders, it’s time to harness adaptive learning.

Adaptive learning tailors content to match those all-important individual learner profiles. It embraces individuality and fits around it – not the other way around.

The case for inclusivity in L&D

Inclusion in learning is both an essential element of an equitable workplace, and a business imperative. 

Here are just a few of the benefits of inclusive learning for business:

  • Higher engagement and retention: Employees who feel seen and supported are far more likely to participate in learning and stay with the organisation for longer.
  • Stronger performance: When learning is accessible and relevant, people learn faster and perform better.
  • Better representation in development pipelines: Inclusive learning opens up opportunities for all employees to build skills and progress — not just the loudest voices in the room.

The challenge for L&D teams is finding ways to deliver this level of support without increasing administrative complexity. That’s where adaptive technology comes in.

How does adaptive learning support inclusion?

Here are a few ways adaptive learning (when implemented through a modern platform like Thrive!) supports more inclusive learning cultures:

1. Flexible learning paths

Adaptive systems use performance data and behavioural insights to create custom learning journeys for each employee. That means learners don’t have to follow the same linear track — they can skip what they already know, revisit what they find challenging, and learn in a way that suits their pace.

2. Content in multiple formats

People learn differently. (Something of which we’re sure you’re already acutely aware.) 
Some can very easily sit down and focus on a lengthy instructional PDF – others start to glaze over partway through the first paragraph and need a video or microlearning module for the insights to land. Adaptive learning allows you to provide content in varied formats, meaning that you can provide accessible learning for everyone – no matter their ability, learning preferences, neurotype, or language.

3. Support for diverse time needs

Abilities and learning preferences aren’t the only factors to consider. Another resource that some employees have more of than others is time. 

By offering bite-sized, mobile-friendly content, adaptive learning allows employees to learn in the moments that work for them — whether that’s five minutes on a lunch break or half an hour between meetings. This is particularly powerful for parents, carers, shift workers and part-time employees.

4. Real-time feedback and reinforcement

Learners receive instant guidance and feedback, helping those with lower confidence or previous negative experiences with learning to build momentum and self-belief — one small win at a time.

How Thrive puts inclusion into practice

At Thrive, inclusivity is embedded in how our platform works. Here’s how:

  • AI-powered personalisation tailors learning journeys to each user. And with the introduction of Kiki (our new, AI-powered assistant), you can deliver personalised support tailored to each user’s role. Kiki integrates with multiple  content sources (including SharePoint and Google Drive) to surface answers from wherever they live. 
  • Diverse content formats — including video, text, podcasts, and quizzes — make learning more accessible to a wider audience.
  • Thrive’s recently refreshed mobile app means employees can learn wherever and whenever works best. (This is particularly powerful for deskless employees, like front-of-house or warehouse staff!) 
  • Communities and social features foster peer-to-peer learning and shared experiences across departments, locations and roles.
  • Detailed analytics help L&D teams track who is engaging (and who’s not), allowing for data-driven improvements to inclusivity.

Inclusive by design

Inclusive learning doesn’t happen by accident; it happens by design. And in today’s fast-paced, hybrid, and increasingly diverse workplaces, L&D teams need tools that help them meet every learner where they are.

Adaptive learning offers a way forward: scalable personalisation, flexible delivery, and data that drives equity. And with a platform like Thrive, you can embed that inclusivity into the core of your learning culture.

To find out how Thrive can support you with adaptive and inclusive learning, book a demo today

More Stories

See all

See Thrive in action

Explore what impact Thrive could make for your team and your learners today.