Your L&D team has been doing data wrong (and it’s not their fault)
Most L&D teams have more data than ever. Almost none of it is answering the right questions.
Your L&D team has been doing data wrong, but it’s not their fault.
There’s a conversation happening in almost every L&D team right now. It usually starts with a request (“Can you show the impact of learning?”) and ends with someone buried under a pile of spreadsheets, scrambling for data that was never designed to tell a story.
The answer that comes back is usually a completion rate, or a satisfaction score. And the room moves on, unconvinced of the efficacy of L&D’s efforts.
It’s not your L&D team’s fault. They’re not doing data wrong because they lack the skill; they’re doing it wrong because the tools they’ve been given were never purpose-built to do what’s actually being asked of them.
The data’s there, but the insight isn’t
Most learning platforms generate an embarrassment of data: Completion rates by course, by cohort, by date. Enrolment numbers. Drop-off points. Time spent. All of that gets logged, and in theory, it tells you something.
But in practice, making sense of it requires time that most L&D professionals don’t have to spare. You need to know where to look, and more importantly, how to translate what you find into something that a senior stakeholder cares about.
The questions that matter
When a department head asks, “What’s working?”, they generally aren’t asking which module has the highest completion rate. They mean:
- Where exactly is the learning moving the needle?
- Which audiences are engaged, and which are falling off?
- Where do we have a skills gap that’s about to snowball into a business problem?
For a long time, answering these questions required either a dedicated Data Analyst, a suite of expensive tools, or a lot of careful manual work that takes days and still results in only a partial picture.
Ask your data anything
With Thrive’s 2026 Spring Release, we’re changing that.
Kiki Analyse will bring natural language querying to your learning data, which means instead of navigating dashboards and painstakingly cross-referencing your reports, you can just… ask.
“What are completion rates by region?”
“Where is audience engagement trending down?”
“Which content is performing, and which isn’t earning its place in the platform?”
You ask your question in plain language, and you get your answer (complete with graphs, reports, and all the necessary context) instantly.
Kiki Analyse builds on Thrive’s existing AI capabilities, which are already integrated with ThoughtSpot. The Spring Release takes that foundation further, and allows Kiki to scan across all your data to tell a coherent story. Everything from compliance gaps to engagement trends are surfaced at the click of a button, with a simple question typed in natural language.
This is Kiki moving from assistant to insight engine.
From dashboards to decisions, faster than ever before
Speed matters.
When L&D leaders get insight in minutes instead of days, they show up differently. They go into stakeholder meetings with evidence instead of estimates, and they spot where people need support before it becomes a performance issue.
The organisations that win learning have one thing in common: they act on data fast. Kiki Analyse is built for that.
- Team, department, and organisational insights at the click of a button.
- Answers to the questions that have always been too slow to answer.
- A clear path from data to decision, without the overhead costs.
The L&D function your business has been waiting for
There’s a version of L&D that’s still fighting for a seat at the table, presenting completion rates and hoping someone in the room connects the dots.
And then there’s a version that walks in with real-time insight and proposes solutions before anyone else has even spotted the problem.
The tools to get from one to another now exist. Kiki Analyse gives your teams the ability to query your learning data and get instant answers, leaving you room to focus your energy on decisions that actually move your organisation forward.
Your people have always had the ambition. Now they’ve got the insight to match it.
Kiki Analyse’s newest update is a part of Thrive’s Spring 2026 release. Want to see it in action? Book a demo today.