Customisable Kiki Example Prompts

In September 2026, Thrive released customisable example prompts for Kiki, Thrive's AI agent. Example prompts are the suggested questions people see when they open Kiki, and admins can now tailor them to their organisation. It's a simple way to guide people towards the most useful ways to use AI for knowledge and learning.

• Admins can customise the example prompts on Kiki's landing page.
• Prompts can reflect the organisation's own content, tools and priorities.

• Faster adoption of Kiki, with clear starting points.
• Prompts that reflect each organisation's real needs.
• Less guesswork for people new to AI tools.

• An admin opens Kiki's settings and edits the example prompts.
• People see those prompts on Kiki's landing page.
• Selecting a prompt starts a conversation with Kiki straight away.

• A retailer adds prompts about product knowledge and store policies, so staff know exactly what to ask Kiki.
• An L&D team adds prompts that point new starters to onboarding content.

• Admins rolling out Kiki across their organisation.
• Employees who want a quick, relevant way to get started with Kiki.