Careers

We’re looking for a productive, passionate and talented marketer to join our high-energy marketing team to lead our happy tribe of marketers and drive all UK targeted marketing activity.

Key responsibilities:

• Drive our busy marketing plan full of activities that increase demand and lead generation to feed the commercial pipeline
• Own the CRM (Hubspot) and email marketing strategy, leveraging automation and audience segmentation for effective targeting
• Manage and work alongside our productive team of performance marketers and designers 
• Work with CMO and Head of Marketing to feed into THRIVE Marketing Strategy
• Oversee management of our busy events programme including monthly webinars, customer events, conferences, and exhibitions
• Be obsessed with copywriting. Creating industry-leading content including long and short-form content and video scripts to increase demand and product awareness
• Work with creatives (videographers, photographers, and graphic designers) to ensure we are producing brand beautiful creative continually and at pace
• Support CMO in the ideation and creation of UK campaigns and reporting
• Support the sales team through collateral, merchandise, and video content to maximise sales
• Work closely with Digital Marketing Specialist to continuously improve CRO, website and SEO
• Keep abreast of industry news, best practices, and emerging trends
• Manage third-party supplier management including freelancers, agencies, suppliers, and more.

Relevant experience and qualities: 

• Must have relevant experience in the elearning or learning technologies industry
• Must have over 2+ years experience in an in-house marketing team
• Experience managing, mentoring or leading a team 
• Comfortable managing multiple priorities and demands within a fast-paced environment
• Technical understanding of digital marketing and the people skills to confidently manage team members, projects, and third parties 
• Excellent communication and copywriting skills
• Confident when customer-facing or in an events environment
• A natural self-starter and team player with a positive attitude 
• Doer and a thinker – you’ll need to be comfortable getting hands-on
• Can hit the ground running and act with understanding, flexibility, and initiative 
• Strong organisational skills

If you’re interested in this role, please email our CMO, Cassie Gasson at cassie.gasson@thrivelearning.com with your CV.

Location: Nottingham based

This is an exciting opportunity for an Events Coordinator to work with the Marketing team on their busy programme of events and exhibitions. 

Working closely with our CMO, CEO, and Head of US Marketing this role will involve:

• Support the planning and execution of multiple events and exhibitions throughout the year 
• Own the programme of local exhibitions and manage the budget 
• Support every aspect of an event from venue choice and visits to collateral, merch, and logistics
• Complete event tasks that meet important deadlines and stay on track with timelines 
• Have a complete understanding of the requirements needed for each event or conference
• Research, manage and hire suppliers and make selections based on creativity, quality, and cost
• Work with venues, teams involved such as Sales, Marketing or Customer Experience and communicate with guests attending 
• Ability to develop content for event materials and work with creatives and designers to produce supporting print, collateral etc.
• Day-to-day administration of events program including placing orders, managing vendors, travel planning, restaurant reservations, facilitating company attendees, monitoring registration, tracking RSVPs, answering questions, and resolving issues.

Relevant experience and qualities  

• Degree or equivalent in events management or similar
  
  
• Relevant experience in event planning or event coordination 
• Track record of creative and successful events
• Experience coordinating people and working with teams such as marketing, graphic design, sales
• Excellent organisational, communication, negotiation, and multitasking skills
• Ability to remain calm under pressure 
• Great communication skills and confidence when in client-facing situations

If you’re interested in this role, please email our CMO, Cassie Gasson at cassie.gasson@thrivelearning.com with your CV.

Location: Brighton based 

This is an exciting opportunity for a Graphic and Motion Graphic Designer to work with a creative Content and Marketing team designing and animating creative content including videos, animations, infographics, collateral and print.

Working closely with our CMO and Head of Production this role will involve:

• Designing creative and beautiful Marketing collateral for digital and print 
• Producing brand beautiful and eye catching exhibition stand graphics for print 
• Thinking outside the box to create concepts and content for marketing videos
• Designing brand beautiful PowerPoint presentations for events and webinars
• Collaborating with copywriters to produce learning content for the Content Club 
• Working with a range of final digital outputs including; video, infographic, pdf, ebooks, powerpoints etc.
• Interrupting briefs, developing storyboards and creating content
• Creating and preparing assets for animation and video 
• Post-production work to edit footage and create final videos
• Planning and prioritising workload to ensure deadlines are achieved
• Ensuring quality and consistency of all content produced

YOUR EXPERIENCE AND SKILLS

ESSENTIAL: 

• Experience working in a graphics and animation role
• A design degree at 2:1 or above (preferably Design, Photography, Film making or equivalent courses). 
• Proficient in Adobe Premiere Pro, After Effects, InDesign, Photoshop and/or Final Cut Pro software.
• Self-driven, independent and proactive, with the ability to work collaboratively
• Excellent attention to detail with a strong emphasis on quality
• Graphic Design skills
• Video animation skills

PREFFERED:

• A basic foundation level of understanding in wider design concepts
• Experience creating marketing material and assets for print and digital media 
• Understanding of brand
  
  If you’re interested in this role, please email cassie.gasson@thrivelearning.com or al.thompson@thrivelearning.com with your CV.
  

About this role

We’re looking for Automated Test Engineers to join the technical team here at THRIVE Learning. 

The role will see you play a key role in one of our development squads, supporting the development lifecycle of new features for our learning experience platform by collaboratively supporting the refinement of specifications, supporting developers to ensure software is delivered with testability in mind, and supporting your squad to implement functionality which can demonstrate it’s quality through automated testing.

The ideal candidate will be committed to delivering quality software with a strong understanding of modern development practices that contribute to software quality including TDD, version control, continuous integration, continuous deployment and automated testing.

Key responsibilities

• Participate in backlog grooming and refinement to influence quality and testability
• Develop and execute testing strategies for functionality
• Advocate the use of BDD best practices where appropriate
• Supporting developers to implement highly testable software
• Raise, investigate and document problems and known errors
• Implementing and enhancing testing tools, processes and platforms with reusability and maintainability in mind
• Reviewing and contributing to technical documentation 
• Communicating status information and issues to a variety of stakeholders

What we’re looking for

• Experience working with modern web testing frameworks including Cypress
• Hands-on experience with BDD
• Strong understanding of accessibility standards
• Familiarity testing and debugging web applications on mobile
• Experience with React, and understanding of modern HTML / CSS
• Understanding of version control systems including Git
• Understanding of REST, GraphQL, asynchronous messaging and data formats such as JSON

Useful Skills

• Experience with scalable cloud applications, distributed architecture and approaches for testing these
• Experience with range of accessibility testing tools
• Experience of API testing and tools
• Experience of security testing and tools
• Experience of load testing and tools
• Experience of Continuous Integration and Deployment
• Familiarity with NoSQL systems such as MongoDB
• Appreciation of DevOps principles

If you’re interested in this role, please email techcareers@thrivelearning.com with your CV.

About this role

At THRIVE, we build systems which support big organisations encouraging a positive culture of learning and continuing professional development. 

As a front end engineer, you’ll be using the latest technologies to implement user-friendly web applications which enable teams to learn new skills, and to share knowledge. 

The successful candidate will have in-depth experience working with front end web technologies including React.JS and Redux, along with a solid grounding in HTML and CSS/SASS.

You’ll collaborate with a highly experienced technical team, working with and alongside members of the product team and microservice developers, as we implement and enhance our tools and services.

Key responsibilities

• Implementing easy-to-use web applications
• Ensuring compatibility with widely used browsers 
• Developing functionality to meet accessibility standards
• Participating in code reviews
• Developing highly testable code, with automated tests which demonstrate success against acceptance criteria 

What we’re looking for

• Confident with React.JS
• Experience with Redux / Webpack application stack
• Familiarity with GraphQL
• Firm grasp of HTML, CSS and Javascript
• Comfortable with SASS
• Comfortable with Git version, GitFlow and CICD concepts

Useful Skills

• Experience working with modern web testing frameworks including Cypress
• Experience with Node.JS development
• Experience of using a typed Javascript language such as Typescript
• Understanding of REST, GraphQL, asynchronous messaging and data formats such as JSON
• Hands-on experience with BDD
• Familiarity with Progressive Web Application concepts
• Understanding of design principles for touch based interfaces
• Desire to continually grow, develop and improve

If you’re interested in this role, please email techcareers@thrivelearning.com with your CV.

Principal Engineer

Home based - Permanent

About the role

At THRIVE, we build systems which help big organisations to encourage a positive culture of learning and continuing professional development. 

We’re searching for a new principal engineer to join our growing technical team, implementing systems to deliver innovative and scalable SaaS platforms, while establishing best practices within your team to ensure quality and efficiency. 

The successful candidate will be committed to delivering quality software with a strong understanding of the development practices that contribute to software quality including TDD/BDD, version control, continuous integration, code and design review.

You’ll collaborate with a highly experienced technical team, working with and alongside members of the product team and microservice developers, as we implement and enhance our tools and services.

Key responsibilities

• Ensuring the security, availability and integrity of our services
• Supporting development teams to implement well-designed solutions to problems
• Participating in refinement and ensuring technical feasibility of projects
• Establishing quality standards across the team, and supporting developers to adhere to them
• Continually improving software development processes to ensure changes can be smoothly integrated, tested and deployed without disruption
• Encouraging a culture of continuing development and adoption of new methods and technologies
• Working closely with suppliers and partners to improve performance and maintainability

What we’re looking for

• Experience designing and implementing scalable cloud applications with distributed architecture and asynchronous processing
• Experience with technologies such as React, GraphQL, NodeJS, Express.JS, Restify
• Experience implementing CI/CD processes around Git workflows 
• Familiarity with monitoring approaches which provide insight into real world application performance
• Experience implementing resilient architectures, including automated failover 
• Experience working with modern web testing frameworks such as Cypress and Pact
• Strong understanding of data solutions including noSQL, Graph, Relational, and appropriate usage
• Comfortable working with remote teams
• A pragmatic approach to resolving issues and responding to change
• Ability and willingness to proactively improve ways of working and processes
• Desire to continually grow, develop and improve

Useful Skills

• Knowledge of Agile methodology (Scrum, Kanban)
• Passion for DevOps principles
• Experience working with AWS services, especially Lambda, Fargate, ECS, SNS, SQS and Cognito
• Experience of security testing, load testing and associated tools
• Familiarity with e-Learning technologies such as xAPI and SCORM

If you’re interested in this role, please email techcareers@thrivelearning.com with your CV.

We’re looking for a Business Analyst to join the technical team here at THRIVE. The successful candidate will support efforts across the Product, Development and QA teams to ensure that they deliver incremental improvements to our products using the Agile methodology.

You will be a key member of the team, working with key individuals to manage and prioritise our backlog of work and writing stories to be completed each sprint. You’ll be comfortable converting product requirements documents into technical tickets.

The ideal candidate will be experienced in the application of Agile and BDD/TDD, helping to improve processes.

KEY RESPONSIBILITIES

• Ensuring we have a backlog of dev ready stories
• Creation of Epics and stories in a consistent Gherkin/Cucumber format
• Documentation of acceptance criteria
• Perform analysis to assist Support and developers with troubleshooting, escalation, and resolution of BAU issues
• Supporting each team during sprints to ensure the smooth delivery of incremental improvements

WHAT WE’RE LOOKING FOR

ESSENTIALS

• Previous BA experience including theory, rules and practices
• Experience of working in TDD and or BDD
• Knowledge of Agile methodology (Scrum, Kanban)
• Excellent communication skills
• A pragmatic approach to resolving issues and responding to change
• Understanding of modern software development processes, CI/CD, automated testing
• Working on enterprise grade SaaS platforms

DESIRABLE SKILLS

• Experience working with remote teams
• Understanding of Cloud Infrastructure concepts, especially relating to the maintenance and deployment of micro service applications
• Leading Scrum ceremonies

ABOUT THRIVE

BENEFITS

Since starting the business in 2017  we’ve endeavoured to create a modern workplace, with team members working across the UK, enjoying the benefits of flexible working to create a positive work-life balance while achieving exciting goals as a team.

We appreciate the passion and professionalism that our team members bring to their work, and recognise that through schemes like offering unlimited holiday to everyone in the business. We also take pride in offering a strong pension scheme which is carefully managed to ensure it’s giving good returns for our team.

EVOLVE AND INNOVATE

Because we’re a growing business, the potential for you to progress your career with THRIVE is limitless. Growth is a focal part of our business and it benefits our employees with fast-tracked career progression and opportunities to expand roles or learn something new.

WORK WITH PASSIONATE AND CREATIVE PEOPLE

There’s a wealth of experience at THRIVE - you’ll be working with a team that has great ideas, is passionate about the quality of its work, and likes finding creative solutions to problems and pushing the envelope to create something new.

With us, your individual effort has a direct impact on our organisation’s success. Here you’ll help to be a driving force in the continued success of our business and will receive the recognition you deserve.

If you’re interested in this role, please email techcareers@thrivelearning.com with your CV.

We’re looking for a Head of Customer Success to join and lead our Customer Success team and help us drive real transformative results for organisations like Sky, Deciem Ted Baker and Krispy Kreme. This is a great opportunity to lead a high performing Customer Success team with very high customer happiness and retention rates. This is a remote role, but you must be based in the UK.

WHAT YOU'LL DO

This is a hands-on role where as well as managing the team, you’ll lead by example and own our largest, most strategic customers. We currently have three CSMs in our UK team, with plans to grow the function further in 2022. As part of this role you will:

• Manage the Customer Success team in the UK, helping the team to grow revenues within their accounts.
• Maintain our high retention rate, and support the transition from focusing on customer retention to focusing on customer growth.
• Support the implementation of a new Customer Success Platform within the organisation which will transform the part that Customer Experience has to play, and ultimately own that platform.
• Ensure we use NRR accurately to gauge success, growth and health in the business.
• Develop and maintain relationships with our customer base including strategic accounts and long-term customers. 
• Support the CSMs to deliver impactful QBRs, and compelling renewal proposals to ensure we meet our retention and growth targets.
• Pioneer our Customer Success playbook to ensure that our approach remains fresh, innovative, human and successful.
• Manage and grow the team through effective recruitment and management of the existing talent within the team, leading 1-to-1s, and performance management.

WHO YOU ARE

At THRIVE, we have an ambitious, innovative and creative mindset and are looking for someone with similar values to join the team. You’ll have:

• Solid experience within the learning industry, ideally with a number of years working for a learning platform vendor.
• A number of years’ experience within a Customer Success function and familiar with many of the terms within this industry.
• A collaborative approach to leadership, where you value the talent in your team and see talent mobility as an essential component of an organisation’s success.
• A flexible approach with a willingness to adapt and help change our ways of working as our business continues to grow and scale.
• An interest in customer success trends and an interest in measuring success using metrics such as MRR, NRR, CSAT, NPS and CES.
• A hands-on approach where your natural leadership style will involve leading by example and working as a CSM with some of our strategic customers.

If this sounds like you, please send your CV and why you’re interested in the role to ryan.oconnell@thrivelearning.com. The closing date is 1 December 2021.

Base Salary: £27,000 - £30,000

Bonus: £10,000 OTE

PERMANENT, FULL TIME ROLE

THRIVE has taken the learning technologies industry by storm. Our purpose is to make online learning and communication engaging by recognising the needs of each learner and creating a consumer grade experience. 

We do this by providing our Learning Experience Platform (LXP), Content Club and most recently Data Lab to some of the world's most iconic & forward thinking brands including Coca Cola, Sky, Krispy Kreme, Ted Baker and many more.

ABOUT THIS ROLE

We have a number of very exciting opportunities available for qualified sales development representatives to join our fast expanding sales team. 

It’s the perfect time to join for someone wanting to carve out a role with amazing future opportunities as we continue to expand our reach globally. This is an excellent opportunity to be part of a fast-growing software company with a great culture.

As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales closers up for success. You should be a quick learner with strong communication skills.

The role will be based in our Hove office. 

KEY RESPONSIBILITIES

• Using a multi-channel approach to spark interest in your target accounts with the aim of arranging a demonstration of our platforms. 
• Cold calling key decision makers and overcoming objections to book the next step in the sales process.
• Creatively using emails and personalised videos to ‘break through the noise’ of our prospects' inboxes. 
• Getting your prospects excited about working with us through your excellent product understanding, market knowledge and powerful questions
• Consistently following your prospecting process to generate consistent results 
• Hitting your targets of demonstrations and value of opportunity found each month
• Using Hubspot (CRM) 

WHAT WE’RE LOOKING FOR

If the SDR role was easy, everyone would do it. We’re looking for sales professionals or graduates that aren’t afraid to get stuck in and work hard to reap the rewards. The best SDR’s have that ‘special something’ about them - the experience that demonstrates their drive and resilience to take on extra responsibility in their personal, professional or academic lives and make a success of it. We’re looking out for:

• A driven and ambitious graduate who’s eager to take on responsibility
• A resulted oriented individual that’s committed to overachieving on performance and KPI’s
• A commercially minded ‘go getter’ that embodies the idea of ‘consistent persistence’
• Someone who’s truly invested in their own continuous development
• A resilient employee that’s comfortable with rejection and understands that every no is closer to a yes
• A team player that’s curious about our process and is always on the lookout for how we can collectively improve.
• A person that is Emotionally Intelligent - we buy with our emotions after all! 

WHAT YOU’LL GET

It’s no secret that fast growing SaaS businesses are one of the most exciting places to start your career, and Thrive is no exception. Our team thinks differently to other businesses and we offer our employees something different, too. We’re all about trust, autonomy and doing the right thing, and we’re proud of the benefits we offer to our team. You’ll receive

• A competitive base salary with a realistic commission structure
• Fast tracked progression opportunities in a fast growing Tech firm. A good SDR can expect to be promoted within 18 months to a New Business, Customer Success or Services role (the possibilities are down to you!) 
• Unlimited annual holiday. You did read that right! 
• Flexible working hours.
• Modern and lively office with a fantastic culture
• Unbeatable THRIVE social events
• Laptop and other equipment to help you succeed

If you’re interested in this role, please email jointhetribe@thrivelearning.com with your CV

That's all the career vacancies we have available at the moment, but we never want to miss out on working with the best talent. So, if you have something truly special to bring to our THRIVE Tribe, drop us a message. We'd love to get to know you and talk about any future opportunities.

✉️ hello@thrivelearning.com