The contract caterers transformed their training offering for 2,000 business leaders and managers through THRIVE LXP.
A purpose-powered transformation
Out with the old
Before moving to THRIVE LXP, Elior’s training was mapped out across a quarterly calendar of face-to-face events that the L&D team travelled up and down the UK to deliver.
Although they had communications platforms, there was no digital learning platform in place, and even before the pandemic struck, the impracticalities of physical, classroom-style learning began to show. Busy schedules and other commitments meant numbers started to dwindle, and for those who did attend, it was difficult to retain a whole day’s worth of learning.
A modern, social solution
Wendy told us Elior loved the relationship they built with the THRIVE team, as well as the look and feel, ease of use and overall user experience of THRIVE LXP.
Of course, because this was their first Learning Experience Platform, they wanted to be doubly sure they were making the right decision. That’s where our case studies with household names and organisations in a similar position came in, and the rest, as they say, is history.
How are Elior's people thriving today?
Content power to the people
User-generated content was something Elior were really keen to enable and promote through THRIVE LXP. They wanted to make sure learning wasn’t driven solely by the L&D team, so those with a strong understanding of the day-to-day ‘frontline’ challenges had a platform to share their knowledge and advice.
It was a slow burner at first, Wendy told us, but after highlighting, shouting out and rewarding the people at Elior who were comfortable producing and sharing content, others began to share articles, video clips, links to TED Talks and other useful resources. Since launching in May 2021, they now have 1,513 pieces of content on the site that learners can comment on and discuss, connecting Elior’s UK-wide teams.
"We’ve had people saying, “We should have done this years ago. This is the best thing Elior has launched in a long time.” The engagement levels tell me all I need to know; it’s been incredibly well-received."