Customer service training

Your customer’s success is your success. Empower and equip your support teams to provide the best customer experience possible.

Hundreds of companies. 99% customer retention.

Increase customer retention

Elevate customer satisfaction and increase retention with Thrive. Empower your customer service teams with cutting-edge insights and knowledge to bolster their performance. 

From learning pathways at onboarding to content learning modules on the job, Thrive serves as an all-inclusive hub for your team. Identify skill gaps, provide content, and offer seamless communication to your team. This will ensure they remain informed and able to replicate the same level of attentiveness with your valued customers.

Solutions for frontline staff

Equip your storefront staff with comprehensive learning through the Thrive app. Tailored modules and expert-guided pathways enable team members to access a wealth of knowledge aimed at enhancing customer interactions, whether over the phone or in-store. Our app offers a rich ecosystem where real-world scenarios are simulated, allowing for practical, hands-on learning. With Thrive, teams stay agile and excel in customer interactions.

Solutions for frontline staff

Equip your storefront staff with comprehensive learning through the Thrive app. Tailored modules and expert-guided pathways enable team members to access a wealth of knowledge aimed at enhancing customer interactions, whether over the phone or in-store. Our app offers a rich ecosystem where real-world scenarios are simulated, allowing for practical, hands-on learning. With Thrive, teams stay agile and excel in customer interactions.

Prove the ROI of your team's learning

Seeking a smooth correlation between learning and performance? Thrive seamlessly integrates into your tech stack, unveiling the link between top-tier customer service agents and their passion for continuous learning and advancement. See how engaged learning translates into tangible business outcomes with data-driven insights.

Leading lifestyle brand Ted Baker enjoys a 676% increase in ROI by moving to Thrive

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The doughnut giant finds the perfect learning platform that hits the sweet spot between collaboration, engagement and compliance

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Beauty's biggest disruptor, DECIEM, masters social learning with 95% engagement and 83 minutes per week on self directed learning

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See Thrive in action

Explore what impact Thrive could make for your team and your learners today.

Need content for your LMS?

Looking to fill your LMS with industry-leading resources? Check out what you get with Thrive Content.

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