LAST UPDATED: OCTOBER 27, 2021
The following sub-processors are utilised for delivery of the THRIVE learning experience platform. This processing will usually include the handling of personally identifiable data for end users of the platform.
|Amazon Web Services||File Storage, Application Services, Video Processing, Network Infrastructure, Infrastructure Logging, Search Database.||London, United Kingdom|
|MongoDB Inc.||Database storage, backups, logging.||London, United Kingdom|
|Snowflake||Relational Database for reporting and analytics.||Dublin, Ireland|
|Sparkpost EU||Email notifications and tracking.||Dublin, Ireland|
Further features which are optionally available to customers through THRIVE learning experience platform. These sub-processors will not handle personally identifiable data for end users of the platform.
|GetAbstract||Content provider offering catalogue of book abstracts.||Zurich, Switzerland|
|QuestionMark||Formal assessment engine with xAPI tracking for scored activities.||London, England|
THRIVE controlled data
We use a number of services internally to manage our systems and provide support for the platforms. While these sub-processors are not involved in the delivery of the platform, they may be involved in storing or processing data for specific requests from customers.
|HubSpot, Inc.||Storing customer records including key contacts.||Frankfurt, Germany
N Virginia, United States
|Google Ireland Ltd||Communications including support email, along with file storage for any bespoke reports.||Frankfurt, Germany|
Atlassian Pty Ltd
|Project management, which may include some details logged on Support Desk.||Dublin, Ireland|
Zendesk UK Limited
|Support Desk handling all information submitted to the support portal.||Dublin, Ireland|