LAST UPDATED: OCTOBER 6, 2020
The following sub-processors are utilised for delivery of the THRIVE learning experience platform. This processing will usually include the handling of personally identifiable data for end users of the platform.
Amazon Web Services
|File Storage, Application Services, Video Processing, Network Infrastructure, Infrastructure Logging, Search Database.||London, United Kingdom|
|MongoDB Inc.||Database storage, backups, logging.||London, United Kingdom|
|Snowflake||Relational Database for reporting and analytics.|
|FiveTran||Database ETL tool.||Frankfurt, Germany|
|Email notifications and tracking.||Dublin, Ireland|
Further features which are optionally available to customers through THRIVE learning experience platform. These sub-processors will not handle personally identifiable data for end users of the platform.
|Learnosity||Formal Assessment, Questions & Responses.||Dublin, Ireland|
|GetAbstract||Content provider offering catalogue of book abstracts.||Zurich, Switzerland|
We use a number of services internally to manage our systems and provide support for the platforms. While these sub-processors are not involved in the delivery of the platform, they may be involved in storing or processing data for specific requests from customers.
|HubSpot, Inc.||Storing customer records including key contacts.||Frankfurt, Germany|
N Virginia, United States
|Google Ireland Ltd||Communications including support email, along with file storage for any bespoke reports.||Frankfurt, Germany|
|Freshworks UK Ltd||Support Desk handling all information submitted to support portal or email address.||N Virginia, United States|
Atlassian Pty Ltd
|Project management, which may include some details logged on Support Desk.||Dublin, Ireland|