Application

The following sub-processors are utilised for delivery of the THRIVE learning experience platform. This processing will usually include the handling of personally identifiable data for end users of the platform.

ORGANISATIONFUNCTIONLOCATION
Amazon Web Services
File Storage, Application Services, Video Processing, Network Infrastructure, Infrastructure Logging, Search Database.London, United Kingdom
MongoDB Inc.Database storage, backups, logging.London, United Kingdom
SnowflakeRelational Database for reporting and analytics.
Dublin, Ireland
FiveTranDatabase ETL tool.Frankfurt, Germany
Sparkpost EU
Email notifications and tracking.Dublin, Ireland

Optional features

Further features which are optionally available to customers through THRIVE learning experience platform. These sub-processors will not handle personally identifiable data for end users of the platform.

LearnosityFormal Assessment, Questions & Responses.Dublin, Ireland
GetAbstractContent provider offering catalogue of book abstracts.Zurich, Switzerland

Internal Systems

We use a number of services internally to manage our systems and provide support for the platforms. While these sub-processors are not involved in the delivery of the platform, they may be involved in storing or processing data for specific requests from customers.

ORGANISATIONFUNCTIONLOCATION
HubSpot, Inc.Storing customer records including key contacts.Frankfurt, Germany
N Virginia, United States
Google Ireland LtdCommunications including support email, along with file storage for any bespoke reports.Frankfurt, Germany
Freshworks UK LtdSupport Desk handling all information submitted to support portal or email address.N Virginia, United States
Atlassian Pty Ltd
Project management, which may include some details logged on Support Desk.Dublin, Ireland

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