Looking for world class content for your learning platform ?
Explore content

Ted Baker

Leading lifestyle brand Ted Baker implements Thrive to drive better user engagement and reduce their carbon footprint, all while skyrocketing their L&D ROI.
Beginning as a shirt specialist in Glasgow, Ted Baker has grown into a leading lifestyle and fashion brand with 560 stores and concessions around the world. As Ted has expanded, the team has maintained their commitment to quality - upholding their reputation as 'No Ordinary Designer Label.'
User Licenses
3,000
Region
EMEA
Legacy Platform
Use Case
Communication
Employee engagement
Deskless workforce
Onboarding
Social learning
Training
Links

Challenges of traditional learning

Historically, Ted's training has been all about beautifully designed and printed induction tools, one-to-one coaching and off-site classroom training events which were bursting with personality. But with their more traditional approach came a range of barriers. They weren’t able to truly engage their retail population, face-to-face workshops were restricted by location, and their printed guides were both difficult to keep up to date and didn't support Ted's commitment to sustainability.

Time to go digital and data-led

Ted Baker already knew their training had to become more digital and data-led, so they started building a business case. Then came the pandemic, meaning the team at Ted could no longer facilitate any face-to-face training, easily communicate to dispersed teams or keep their people connected to resources. They had to move quickly and find a new digital learning solution to replace their beautifully printed workbooks and classroom training - but it had to be something that could embody Ted's personality perfectly, while keeping their quirky approach to training alive.

Increase in ROI

Ted Baker sees a 676% leap in ROI from their learning and development team

Carbon footprint reduction

Ted Baker saves 150 trees over 5 years by digitising their learning guides

User engagement

77% engagement within the first 2 months

Ted’s first-ever global HR technology

After a thorough tender process, Ted teamed up with Thrive to create one place for personal development, self-directed learning and communication.  By launching their first-ever piece of global HR technology, the L&D team at Ted were able to widen access to retail teams, give their people a voice through user generated content, get important information out quickly and keep important resources up to date. Ted Baker’s Digital Development Partner Debbie Frearson commented:

“I went to every webinar, attended every demo and spent a long time researching - and Thrive really connected with us. Not only their platform and the focus on social learning, but the personality of everyone I spoke to really reflected our values.”

Ted's successful launch harnessed features like campaigns, events and questions to get their people connecting and sharing around the globe. They used pathways in five different languages to onboard learners onto the platform and first focused on topics such as their values, culture and community stories ahead of bringing in compliance training.

Results since launch

Since launch the team at Ted has seen impressive adoption, with up to 77% engagement, 140,000+ content views, and 57% of their content being shared by the employees themselves. What's more, by replacing their unique printed guides with a digital solution, they've boosted engagement, enjoyed a 676% return on investment, and will be saving 150 trees every 5 years!

Debbie Frearson

Digital Development Partner at Ted Baker

“From day one, I felt confident that working with Thrive was the right decision. Every question I asked was answered with honesty and transparency; the lead in the conversation was always about what we needed and how Thrive suits us, rather than the other way around. Every step of the way, the team has supported us through our journey, from selection to implementation, to launch, aftercare and future planning. The journey so far has been amazing, and we are so excited for what the next year has in store!”

Case Studies

Thrive empowers 3M+ learners in world-class companies

Find out more
350+ modern companies like Volvo, British Airways, Sky, Krispy Kreme, Financial Times, Frasers Group, Vodafone and Travis Perkins, trust Thrive to power their people’s development.
Slide 1

The UK's largest motoring organisation unites their trainee driving instructors on one central platform, encouraging social learning and achieving 75% customer growth with Thrive

Read more

Culinary giants Princes use Thrive to unite their teams from all over the world, share knowledge and ramp up engagement.

Read more

Leigh Academies Trust uses Thrive's smooth implementation to launch an innovative digital learning strategy to thousands of employees.

Read more

Homebase gives their learning strategy a fresh coat of paint and improves customer satisfaction with Thrive.

Read more

The gaming and entertainment company ramps up engagement with Thrive

Read more

MyTutor finds the perfect solution to their learning, collaboration and internal comms challenges.

Read more

Middlesbrough College implements Thrive to overhaul their onboarding programme, ensure 100% compliance and foster a culture of continuous learning.

Read more

Fast-growing and sales savvy lead generation business SoPro scales up onboarding time with a new centralised learning platform.

Read more

Wirral Council enables 4,000 remote workers to learn and upskill with Thrive.

Read more

The global doughnut giant finds the perfect learning platform that hits the sweet spot between collaboration, engagement and compliance.

Read more

Award-winning estate agents Yopa Property upgraded from Moodle and achieved instant results.

Read more

Leading lingerie and adult toy brand increases sales by over 10% with Thrive.

Read more

The Rum Kitchen uses Thrive to improve their restaurant hygiene scores while upskilling and educating their learners.

Read more

Bally's reduces cost of learning by 40% while halving onboarding time.

Read more

Engagement levels soar through self-directed learning partnership with Thrive.

Read more

Sumo Group increases content views, social interactions and staff promotions with Thrive.

Read more

Beauty Works transforms their learning and communication thanks to Thrive.

Read more

Brakes increases social learning with a modern learning platform.

Read more

Great Places Housing Group reduces employee onboarding time by a third whilst doubling their L&D ROI.

Read more

Dorset Council increases learning engagement for their 10,000 employees.

Read more

Find out how the contract caterers transformed their training offering, and shaved three months off their Chef School programme.

Read more

Leading lifestyle brand Ted Baker enjoys a 676% increase in ROI by moving to Thrive.

Read more

FatFace selects Thrive as their Learning Platform in order to increase engagement, deliver communications and up their content game.

Read more

Injazat digitises their global teams learning with Thrive.

Read more

Huel, the UK's 7th fastest-growing company, transforms their onboarding process with Thrive.

Read more

Sky, Europe’s largest media company, switched to Thrive - and now they’re reaching half a million content views a month.

Read more

LendInvest adds extra business value by creating a self-directed learning culture.

Read more

Beauty's biggest disruptor, DECIEM, masters social learning with 95% engagement and 83 minutes per week on self directed learning

Read more

See Thrive in action

Explore what impact Thrive could make for your team and your learners today.