Leading lifestyle brand, Ted Baker, implemented THRIVE LXP to empower social learning which has led to 57% user generated content.
Challenges of traditional learning
Time to go digital and data-led
Ted’s first-ever global HR technology
After a thorough tender process, Ted teamed up with THRIVE to create one place for personal development, self-directed learning and communication.
By launching their first-ever piece of global HR technology, the L&D team at Ted were able to widen access to retail teams, give their people a voice through user generated content, get important information out quickly and keep important resources up to date. Debbie Frearson, Digital Development Partner at Ted Baker commented:
“I went to every webinar, attended every demo and spent a long time researching and THRIVE really connected with us. Not only their platform and the focus on social learning but the personality of everyone I spoke to really reflected our values.”
Ted's successful launch harnessed features like campaigns, events and questions to get their people connecting and sharing around the globe. They used pathways in five different languages to onboard learners onto the platform and first focused on topics such as their values, culture and community stories ahead of bringing in compliance training.
Results and impact at Ted Baker
57%user generated content
676%return on investment
Results since launch
"From day one, I felt confident that working with THRIVE was the right decision. Every question I asked was answered with honesty and transparency; the lead in the conversation was always about what we needed and how THRIVE suits us, rather than the other way around. Every step of the way, the team have supported us through our journey, from selection to implementation, to launch, aftercare and future planning. The journey so far has been amazing, and we are so excited for what the next year has in store!"