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What is onboarding?

Discover what onboarding is, how different companies use onboarding and get answers to some frequent questions about onboarding.

What is onboarding?

What does onboarding mean?

Onboarding refers to the process where new hires are integrated into a company and learn the basic fundamentals of the company’s processes, values and role in the organisation.

How long does onboarding take?

It can vary from organisation to organisation but mostly, the onboarding process is at least three months for a brand new hire. This allows the new hire to settle in fully and become a productive and beneficial team member. 

Why do employees need onboarding?

Good onboarding allows a new hire to feel part of the team, cared for and more confident and comfortable in their role. It also prevents mistakes, increases workplace safety and boosts communication and morale between team members. Onboarding is also crucial in making sure that no knowledge silos exist in your teams as it helps transfer knowledge and instil a social learning culture.

Examples of good onboarding practices

  • Orientation: Provide new employees with a comprehensive overview of the company, its values, mission, and goals.

  • Job description and expectations: Clearly communicate the expectations and responsibilities of the employee's role.

  • Culture immersion: Encourage new employees to get to know their colleagues and the company culture through social events, team-building activities, and meet-and-greet sessions.

  • System and process training: Provide training on the company's systems, processes, and procedures.

  • Role-specific training: Provide training that is specific to the new employee's role and responsibilities.

  • Access to resources: Provide new employees with access to relevant resources such as company handbooks, policies, and procedures.

  • Mentorship: Assign a mentor or buddy to help the new employee navigate the company and provide support.

  • Performance feedback: Establish regular performance feedback mechanisms to help new employees understand their progress and areas for improvement.

  • Opportunities for growth and development: Provide opportunities for new employees to develop their skills and take on new challenges.

  • Open-door policy: Encourage open communication by having a open-door policy and encouraging new employees to ask questions and provide feedback

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