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Thrive's Hospitality sector content suite equips your people with everything they need to excel in the fast-paced Hospitality industry - including resources designed by subject-matter experts..

Hundreds of companies. 99% customer retention.

Delivering customer excellence 

Customer excellence is pivotal to your success in the hospitality sector. Our industry-leading content gives your team the skills they need to deliver your guests unparalleled customer experiences. By fostering a culture of service excellence and providing specialised learning, we equip your team to anticipate and exceed your guests’ needs with finesse. Elevate your team with Thrive, and watch as satisfied customers become your most loyal advocates, driving sustained success in this dynamic industry.

Nurturing leadership and efficient operations

Empower your hospitality management team with the knowledge and skills they need to lead effectively and ensure efficient operations. From overseeing staff and optimising staff rosters to ensuring compliance with industry regulations and capacity planning, our content provides comprehensive guidance on all aspects of hospitality management. Whether you're responsible for managing a restaurant, hotel, or catering service, our resources will help you streamline operations, deliver exceptional customer experiences, and drive success within the competitive hospitality sector.

Handling difficult situations

Equip your team with the knowledge to handle challenging customer interactions. Learn proven techniques for defusing tense situations, addressing customer concerns, and turning negative experiences into positive ones. Our content empowers your staff to navigate difficult encounters with confidence and professionalism.

Case Studies

Thrive empowers 3M+ learners in world-class companies

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350+ modern companies like Advance Financial, British Airways, Sysco, Volvo, Frasers Group, Vodafone and Travis Perkins, trust Thrive to power their people’s development.

Leading lifestyle brand Ted Baker enjoys a 676% increase in ROI by moving to Thrive

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The doughnut giant finds the perfect learning platform that hits the sweet spot between collaboration, engagement and compliance

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Beauty's biggest disruptor, DECIEM, masters social learning with 95% engagement and 83 minutes per week on self directed learning

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Upskill your teams with thousands of resources we’ll map for you.

Need additional content for your LMS?

Don't miss out on the extra content available in our sector suites. When combined with our core content, it's the ultimate knowledge booster. Give your team the knowledge to excel in their fields and help your business grow.

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