Why mobile learning is the missing piece in your DEI strategy

How mobile learning drives equity and inclusion in the workplace by making training accessible to everyone, everywhere

Written by
Alex Mullen

Diversity, Equity and Inclusion (DEI) is close to Thrive's heart. DEI is not only essential for creating a safe and inclusive culture, it's also essential to becoming a future-ready organisation.

But despite well-intentioned strategies, sometimes DEI initiatives fall short. Today we're focussing on one specific factor: accessibility to learning. We touched on this in our recent blog on adaptive learning, and now we're uncovering another element of an accessible learning strategy in the form of mobile learning.

While traditional learning approaches cater mostly to desk-based employees, mobile learning acts as a tool for those employees whose work takes them all over – from the shop floor, to the tills, to the warehouse. This is central to frontline training and employee engagement.

Why traditional learning leaves too many behind

Consider the huge range of roles within your organisation. From office-based staff to frontline workers, remote teams and field operatives, these unique job functions can't all have their development needs met by traditional learning methods. When traditional methods are applied, you leave room for an accessibility gap to widen.

Why mobile learning is a catalyst for workplace inclusivity

Mobile learning is fluid. It moves with your people, delivering learning right in the palm of their hand. In our many conversations with customers in industries like Food and Drink Manufacturing, Hospitality, and Retail, one pain point keeps coming up: the lack of access that deskless employees often have to digital learning opportunities.

But mobile learning ensures they can engage with training materials at any point or location in their day. For an example, look no further than Thrive customer Reiss, who leveraged Thrive's mobile app to deliver learning to their retail teams, gaining 26,000 content views in the first month.

Not to mention, if your learning platform's mobile app is equipped with an AI assistant like Kiki, neurodivergent learners can navigate content at their own pace and access information in the context that works best for them.

Four steps to embed mobile learning into your DEI strategy

  1. Assess current gaps. Identify which employee groups have limited access to learning opportunities and understand their specific needs.
  2. Choose the right platform. Ensure your potential learning solutions offer mobile learning alongside flexibility, personalisation, and diverse content formats.
  3. Develop inclusive content. Make sure training materials are also inclusive — supporting social learning and peer knowledge sharing.
  4. Promote engagement. Use gamification, campaigns and community-building to encourage participation.

Make learning inclusive: Why mobile must be part of your DEI toolkit

Mobile learning is more than a technological advancement; it's a strategic imperative for organisations committed to DEI. By breaking down barriers to access, mobile learning ensures that every employee has the same opportunity to grow.

Explore how Thrive's mobile learning solutions can support your DEI goals. Book a demo today.

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