What are soft skills?

Soft skills (the opposite of "hard skills") is a term that specifically refers to skills that tend to be innate within people, such as communication, empathy, or creative thinking, as opposed to hard skills, which tend to be taught.

Soft skills example

Imagine "Company X" is hiring a new Marketing Manager, "Mark." Mark has experience managing a small team and using email marketing software, but he's also a great communicator and creative thinker, the soft skills that help him get hired.

Soft skills FAQ's

What are basic soft skills?

A selection of soft skills employers find desirable includes communication, teamwork, problem-solving, and time management.

Is empathy a soft skill?

Empathy is absolutely a soft skill, invaluable when it comes to being an effective and harmonious team.

What soft skills do employers look for?

According to a recent World Economic Forum survey, in-demand soft skills include analytical thinking, creative thinking, resilience, and empathy.

How to improve soft skills?

You can develop soft skills over time through self-assessment, practice, feedback from peers, and getting outside your comfort zone.